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Mueller Services

About Mueller Services

Mueller Services is a leading provider of nationwide insurance services, committed to efficiently providing customers with high quality and timely information. The privately owned company is an industry leader in the development of technology that enables insurance companies to better manage their personal and commercial lines business.

Mueller provides
 – more... insurance services to more than 100 insurance carriers. The company is nationally recognized for providing premium services to an expanding list of the nation's largest insurance providers. To better serve the industry, Mueller has developed five convenient methods of data collection: on-site surveys, data mining, web response, telephone, and mail surveys.

In 1980, when Leo Noe founded Mueller Services in Buffalo, N.Y., the staff consisted of just five employees. Today, the company employs more than 1,100 employees nationwide. Mueller Services has grown exponentially over the last decade. In 1998, 50 field representatives operated primarily in the Northeastern United States. Today, 12 years later, more than 950 field representatives operate in all 50 states. This growth has been directly influenced by the move from paper based reports to innovative information technology solutions which gives Mueller Services the flexibility to match client needs, according to Vice President of Field Services Thomas Noe.

"Data integrity degrades over time, which adversely effects return on investment for organizations," he said. "In 2001, Mueller Services made significant investments in technology development creating the industry's first highly automated Web-based service."

The company continues to make investments in highly skilled developers. In recent years the company has incorporated the latest programming languages and tools providing ground breaking Web based applications for its clientele. The company's information technology department is capable and flexible to accommodate various programming languages in order to provide convenience for customers.

The dedicated staff of every department plays a vital role in Mueller's success. Telephone service representatives, field services, quality assurance and administrative team members all contribute towards ensuring the company's continued growth.

The company's headquarters in Buffalo, New York currently employs people in a wide range of positions, from top level executives to entry level clerical positions and several positions in between. The building houses several departments that all work together to achieve a common goal. These departments include; Human Resources; Quality Assurance; Customer Service; Telephone Services; Field Services; Sales and Marketing and the company's own Information Technology department.

"Mueller Services strives to provide a stimulating and collaborative work environment, while promoting individual growth and opportunity for all employees, " said John Noe, president of Mueller Services. " Joining the team at Mueller Services provides motivated individuals with more than a job. A position with Mueller Services is an opportunity to develop a solid career in a comfortable, friendly environment."

A casual dress code and a casual atmosphere make Mueller Services a relaxed place to go for a productive day of work. A yoga class is held on site twice weekly and open to all employees who may be interested. Sponsorship of this type of activity promotes health and well-being as well as group interaction. Similar to many organizations, Mueller Services promotes existing staff to leadership positions whenever possible. In fact, the majority of the company's administrative staff was originally hired into a different position. Not only does the company offer competitive compensation and benefits, but, inherent of the insurance industry, employees have relative safety from adverse economic conditions. Qualified staff benefits include health insurance, 401K, flexible scheduling and paid vacation.

Individuals considering a career change should direct their resume to the company Web site at www.muellerreports.com. Regardless of immediate position listings applicants are encouraged to maintain contact and continue to check the Web site. – lessMore from ZoomInfo »

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