Good compan, great management, with some rude employees
Patient Access Representative (Current Employee) – Traverse City, MI – August 18, 2017
My department and management at Munson is great, I really like working for them. However, the other staff I work with can be extremely rude and unpleasant to work with. The benefits are good and the hours are good!
Technologist (Current Employee) – Traverse City, MI – August 8, 2017
The facility for the most part has a good reputation with the community. Most of the clinical staff does an exceptional job and have positive relationships with their patients. On the clerical and management side incompetence seem to be rewarded while going the extra mile is frequently ignored. The most enjoyable part of the job, hands down, is dealing with and helping the public.
RN (Current Employee) – Traverse City, MI – August 1, 2017
The newer administration is controlling and not respectful to current employees. Current nursing leadership is the reason why so many nurses want a union. Very upsetting that practices and other serious issues are brought forth and not dealt with or people ARE punished as a result- even though the company touts that there will be no retaliation. This is false. it's all about getting good scores on Great Place To Work survey's because these leaders will get big bonuses if they reach this goal. The leaders are compensated nicely but front line staff are not. Employees are concerned that administration bonuses trump safety and worker engagement. Very uncomfortable and retaliatory environment. Managers and directors are non- approachable and give lip service just so you go away. A few young inexperienced leaders who have not been with munson very long have no respect for experienced long standing employees. Only goal of thiers is to move to the top; it is quite obvious. Unfortunately Munson has the monopoly in northern mi. Recommend: Hold managers, directors and administration accountable or redesign the leadership , treat and compensate workers fairly, be more transparent!
good front line employees
Administration is very defensive and dictatorial, create hostile environment
IT Project Manager (Current Employee) – Remote – July 31, 2017
I have always loved working for Munson Healthcare. The best place I've ever worked at. I thought the grass was greener on the other side and I left to grow elsewhere, but I came back for the people and the mission driven work.
Information Clerk/Patient Registration (Former Employee) – Traverse City, MI – July 20, 2017
Really enjoyed working here, First I worked in the Patient Access area registering patients for the Emergency room. Busy at most times. Then I worked the Information desk, to guide visitors to patient rooms. Verification of insurance information too.
Central Transporter (Former Employee) – Traverse City, MI – July 14, 2017
The job atmosphere is great but the lack of management and the hope of getting advancement in a different position is a joke. They don't really care what you think. You fill out survey's for pretty much no reason.
Medical Receptionist (Former Employee) – Grayling, MI – June 14, 2017
Horrible management if you didn't suck up to the boss you were a pile of poo. Office protocols were only followed when management felt like informing. Many good people let go for silly reasons. If you were a friend of the boss you could use your cell phone if not you would get wrote up for answering a text.
Respiratory Therapist (Current Employee) – Traverse City, MI – May 29, 2017
Hospital is actually not a bad place to work, but upper management does not appreciate their employees and the pay is WAY Too low. No way to increase pay from the start out of $18 hr. You get maybe, not always, 2% pay raise a year. someone with 5 years invested fresh out of school will only make about 1.25 more than someone just graduated. No way to scale up and nursing bottom continues to get all the wage increases, as they are under payed as well. Munson wants to treat themselves like a small hospital, but currently has more than 400 beds with expansion in mind.
FYI for those out of the area. Cost of living is extremely high and affordable housing is a good 45 minutes outside the city. With the winters as rough as they are that commute can double at times.
Nursing Assistant (Former Employee) – Traverse City, MI – May 9, 2017
As a nurse aide at Munson I really enjoyed my experience there and I learned a lot. It has it's issues just like any place of work. They over use sitter needs, many places are understaffed/under-stocked, etc. But overall I liked almost everyone I worked with and I would recommend this position to anybody who wants to get their foot in the door of healthcare .
Registered Nurse on Medical Floor (Former Employee) – Traverse City, MI – April 30, 2017
After starting my career as an RN here, I met some great people. Everyone is always willing to help when it's needed and you never feel like you're drowning. Not only that, but your managers also give out tons of moral boosters and make you feel like family. It truly is a great facility.
Workplace had become very hostile and stressful. Coordinator very young and inexperienced.
Staff Pharmacist (Former Employee) – Suttone Bay – April 27, 2017
I love the practice of pharmacy, but the management in which Munson functions under is extremely poor. They hire many younger professionals, throw them into the management positions with no prior mentoring with the thought of letting the older professionals go. It is very clear that this is the strategy. It becomes very stressful. The coordinator had very little Interaction with the customers when we were both there; I would rarely take a lunch break. He would often leave early, regardless of how busy it was. Any type of mistake was always put on me.
fast-paced environment of constant change and restructuring
Office Coordinator-Grayling Physician Network (Current Employee) – Grayling, MI – April 1, 2017
The typical day is filled with a variety of employee, physician and administrator needs and interruptions, and attention to arising issues in several specialties and clinics. Have to be able to fly by the seat of your pants and figure out things on your own to assist in resolving dailty issues, as well as keep pace with the routine necessities.
Enjoyed project management part of job even with very little information or background on a given topic. Creating processes that coordinate several departments for fluidity and success, was rewarding.
Taking care of people's needs and making their jobs easier, was my main focus and reward.