Pros: co-workers and some of the regular customers. tuitition reimbursement and paid vacation.
Cons: management, no breaks, no healthcare, rude customers
I worked at a kiosk.
Typical day would include doing the fuel survey (you do this three times throughout the day) daily paperwork and deposit, stocking all merchandise inside and outside the store, keeping the store clean (changing trash, wiping down gas pumps, coolers, food and other duties as assigned), inventory (you have different categories to do everyday), all while assisting customers. You usually work by yourself (8+) hours a day.
There are usually two people during the day shift, other than that depending on what shift you work (usually the mid), your relief will get there either 30 minutes or an hour before you are suppose to get off which gives you time to count your cigarettes (front room and back), lottery, and do your shift duties.
Customers are rude and will bang on your window or scream for you if you are not right there at the window waiting for them. Sometimes if you are lucky you might get 2 minutes in between customers to use the restroom (IF YOU ARE LUCKY). Strict ID policy in place, which also irritates customers who are asked to show their ID and do not have it.
This company does not care about the lower level employees (Assistant Managers and Cashiers). There is no work/life balance with this job. I was going to school full time and working 50+ hours a week. When you finally are off, you are bothered with calls or texts about things that could wait until you return to work the next day.
Every month there is a contest where you are forced to shove products down customers throats. At first the contests were fun, because you have chances to win cool – more... prizes, but after awhile you realize that this is just a ploy for the company to make more money and unless you are a Store Manager then you really do not benefit from selling these products (Store Managers can win trips and COS points).
For the company as a whole turnover is high. The store where I worked at we did not have a turnover problem, but being that most stores only have 5 or 6 employees, if someone calls in good luck trying to find someone to fill the shift.
You are mystery shopped every month and if you fail two within a 12 month period you are terminated. Please do away with this program. If you train your employees properly, what is the need for the mystery shopper program?
Paid vacation is a plus, monthly commission, tuition reimbursement (if you leave within a year of receiving it, you have to pay it back). I had great co-workers, which made this place bearable. I had a great manager until she got promoted to District Manager, then everything went downhill from there. – less