Student Affairs Counselor
Musicians Institute - Hollywood, CA

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COMPANY DESCRIPTION
Musicians Institute is a contemporary school of music located in Hollywood, California. We prepare our students for careers in the music industry as recording artists, performers, sound engineers, promoters and managers. Our students arrive with a passion for music and leave with the practical knowledge, technical skills and hands-on experience that it takes to transform their aspirations into careers.

JOB DESCRIPTION
The Student Affairs Counselor will have a passion for helping students and the ability to organize tasks effectively. Our goal is to provide the support and resources necessary for students to receive a solid educational foundation to prepare for an outstanding future career. This person will establish a trusting and helpful relationship with students to foster open communication and cooperation in order to resolve any issues and will need to be aware of the resources available throughout the community as well as monitor changing trends within the student population and the student-aged demographic in general.
- Respond to general inquiries from new/continuing students and parents.
- Provide referrals to dr. facilities, health insurance providers and general health care questions.
- Make appointments with personal counselors and provide follow-up when necessary
- Process all excused absences and change of status, issue temporary ids/lockers/metro cards etc.
- Assist with event planning and provide event support when necessary
- Work with students and program staff to obtain IEP (Individual Educational Program) documentation and implement requested accommodations.
- Review Retention Alert case contributions and respond to student attendance issues, code of conduct/academic honesty and integrity issues, various student personal issues, etc.
- Review Hardship Scholarship applications (student balance research/SAP status/financial aid eligibility)
- Cooperate with Registrar staff to oversee certain steps of New Student Registration
- Additional duties as assigned

QUALIFICATIONS
Level of Education
- Preferred Associate degree (or higher) in Business or Education; or equivalent music industry, business, or practical experience in student-facing departments such as Financial Aid, Academic Affairs, or Student Affairs.
- Preferred background/professional certification in areas such as Marriage and Family Therapy, Drug and Alcohol Counseling, Mediation, etc.

Level of Experience

  • Minimum of 2– 5 years experience.

Specific Knowledge, Skills, and Abilities

  • Excellent oral and written communication skills
  • Enjoy working with a diverse group of students and employees in a positive manner.
  • Ability to work under pressure and multi-task.
  • Excellent computer skills in a Microsoft Windows environment. Must include Excel and skills in database management and record keeping.
  • Ability to understand and communicate student-related policies and regulations and stay current on changes to such and the possible effects on students and staff.

Salary
Will depend on experience.