Muzak Employer Reviews

They have decent benefits along with hourly wages. Relaxed work enviroment. Great people.

Be afraid....be VERY afraid!

1)Completely out of touch upper management,
2)NO base salary,
3)Recoverable draw that will eventually have you in the hole
4)Union techs who take their time on install costing you the few pennies that you do make,
5)Drink the Kool-Aid or else type of atmosphere,
6)Hostile work environment
7)Incapable, arrogant sales mangers – more...  only concerned with their own bonus
8)Dated products ... competition is killing us.
9)Dated laptops/phones that you would be too embarrassed to bring to a meeting
10)Confusing sales contests designed to make you think you are making money. Don't worry..... YOU ARE NOT.
11)As support gets axed more and more work pushed onto COMMISION ONLY sales force.
12) Insulting magagement style. They will try to micromanage you even though you do not have a base salary.
13)Horrible CRM.

I could go on, and on, and on, and on...... – less

My time with Mood Media/ Muzak was interesting. I came into the job with high hopes and a passion to grow. For 7 months I busted my butt, shared numerous ideas, took part in round table discussions, drove leads through creative methods, sold above average amount of business, but really went no where. Sales people tended to be a dime a dozen as you are – more...  considered a "Veteran" after only a year of employment. We were a "Media Company" selling technology but used laptops that my grandmother used in the late 90's. They also gave you the option to upgrade your Zach Morris Blackberry for an out of pocket COST!
The months I was there, there was very high turn over. I don't know anyone in my training class that is still with the company... or at least the quality sales people have left. The new VP of Sales and Marketing was not even from the same industry and incentivized everything under the sun which ultimately made the 7 products we were selling more complex. Marketing (while I was there) was non-existent. There were a handful of people in "Marketing" there that had been shuffled through different roles with Muzak throughout the years that had no real working knowledge of generating B2B leads or the process surrounding.

The biggest issue for me was the way that we were paid. Instead of giving base salaries, residual commissions and a feeling that youre working towards something...every month you got deeper and deeper into a hole due to the Draw you were set up on initially. Every month was a "clean slate" and your numbers disappeared. I also knew several sales people that sold huge deals but never saw commission due to it going towards your "debt". The comp plan will most likely evolve into something different for 2012 if youre reading this and thinking about working for Mood Media....Just make sure you ask a lot of questions and understand it fully before taking the leap.

Towards the end of 2011, Muzak had been going through a huge transition into Mood Media. Getting anything accomplished took 10 levels of approval and important drastic changes, which badly needed to be made, never got done as fast as they needed to. On the bright side, 2012 will be a huge year for this company and may be a great time for someone to come on-board if your'e willing to ride the transitional wave from old school to new school. New products, new management, new comp plans (hopefully), new laptops/ cell (hopefully), and new opportunities all around. Personally, my entrance into the company was ill timed. I am the type of person that needs continuous roll change, a feeling of self worth and the transitional period I was in felt disorganized and less about the employees best interest. I couldnt take it any longer, shared my feelings with management but they really could have cared less. I am now making triple the salary with another company. – less

i think muzak was a great place to work .. it was well organized and there was room for groth

Great working environment supportive team
Was able to install and maintain audio and video systems from Boise, Audiovox and Dish network along with communication systems for various drive through restaurants.