Pros: next to a mall, and within walking distance of a metro station.
Cons: draconian rules and lack of benefits.
As a dispatcher or reservationist, you will spend more time trying to NOT get fired than any human should. Breaks are only 10 minutes, if you arrive late 2 times within your first 90 days, then you get fired.
You can't have a cell phone there, even if you just use it to check email, your schedule or just to see what time it is.
Dress code is horrible.
– more... White collared shirt with black pants. Everybody else is business casual, but you have to wear that quasi-uniform even though you don't come into visual contact with any customers.
No coffee (unless you want to catch the elevator down to the deli to pay for a cup of coffee. The break room is actually just a section of the large office without cubicles.
98% of the cubicled folk are black, and the majority of the management is white. There is very little diversity in this workplace.
There is NO sick leave until you've been there a year, at which time the federal FMLA forces the company to give you sick days. You get 14 hours of vacation for your first year. Yes, only two days of vacation. – less