Outreach (Current Employee) – New York, NY – January 9, 2018
NADAP is a great place to work. I have not been with NADAP long but the experience thus far has been a wonderful experience. The supervisors and directors recognize your skill set and really promote growth within the company. I have 0 complaints about the culture of the agency,clients, benefits, pay, supervisors and directors. NADAP is where I am at and I plan on staying!
Care Coordinator/Case Manager (Current Employee) – Brooklyn, NY – November 24, 2017
I’ve listened to staff members have discussions in the shared office space and it’s mostly negative feedback. There seems to be little positive feedback in regards to clinical support and most complain about the demeanor of the supervisors. I’m new to the company but my supervisor is very welcoming and he takes the time to explain situations and train me.
Receptionist/Office (Former Employee) – New York, NY – November 15, 2017
Great place to work. Company where you can interact and meet with new faces on a daily basis. Its a starting point. The President is very friendly and funny. Supervisors work with you to reach your goal.
Care Coordination Navigator (Current Employee) – Brooklyn, NY – October 25, 2017
It's not a bad job. It's relaxed and you make your own schedule. The hardest part about the job (for me) is chasing clients who are lost to services; especially if they have been hospitalized. Program enrollment is voluntary therefore you have to be able to switch between engaging clients with customer service and applying clinical interventions. Policies require you to contact clients and have documentation completed within two days so you need to be able to prioritize and be creative with your approach to getting your work done. The best advice I can give is keep to yourself, schedule by zip code, document all attempts to engage clients and take care of yourself. Set boundaries, ask questions. NADAP is great; they believe in training and investing in their employees. Agency promotes self-care. Number pushing is prevelent in most agencies--I suggest you get used to it. If you're coming from a residential work environment you will appreciate the change.
Open space set up, free coffee/tea, flexible hours, clean bathrooms, tons of trainings
There are so many unprofessional people at the supervisory level of this company, it’s like I'm back in high school/middle school. The conversations I hear at supervisory level are ridicules. There are favorite people, which get special treatment. There is no across the board treatment from management or HR, they bend the rules to what fits their needs. Management gives themselves and friends raises as forms of promotions faithfully while the small guys suffer. There is no room to grow. Staff leaves this agency almost every week. Every week someone is quitting or getting fired. Save yourself years of frustrations.
Care Coordinator/Case Manager (Former Employee) – Brooklyn, NY – October 15, 2017
Few good things I can say about the company is that there is support from SOME upper management members and co workers.
Supervisors were terrible. They favored only their friends or those of the same race. White privileged staff members. Supervisors always chit chatting and gossiping in each other’s office. Supervisors would micro manage while doing little work. Workplace was ran too much like a high school . Training was a joke based on who was the trainer. The only way to get ahead in the company is too suck up to the higher ups. That's how the supervisors got promoted. It sure wasn't for their skills.
Outreach Specialist (Current Employee) – New York, NY – October 6, 2017
Working as an OES has its highs and lows unfortunately more lows than highs. The job is stressful and the pay is ridiculous with changes occurring weekly. I wish the higher ups would see the hard work we are doing and increase salaries. The management needs to review their style and realize this is not working and is destroying the company.
Supervisor (Current Employee) – Brooklyn, NY – September 28, 2017
I can easily say NADAP is the best place I have ever worked. I've worked with several nonprofits in both direct service and management positions. I had just accepted that ineffective management and chronic burn-out was the norm. Working at NADAP has completely changed my perspective and I could not be happier with my current position. Yes, the work can be stressful, but that's what you sign up for when you enter social services. The expectations at NADAP are fair and the work affords you a lot of autonomy and flexibility. All direct service staff are provided monthly metrocards, cell phones and either a laptop or tablet. There is a great deal of support from the entire team. Every person on the management team, including the director, has an open door policy to encourage staff to seek support whenever needed. There are monthly birthday celebrations, frequent staff appreciation events, coffee/breakfast hours and a bi-monthly "town hall," where staff from all levels are encouraged to meet with the director to share any suggestions or concerns they have about the program. The health homes program is very quickly growing, which means a lot of advancement opportunities. Care coordinators who provide great services are encouraged to apply for senior positions and NADAP always tries to promote from within when possible. I'm not generally the type to post reviews, but I was really surprised by some of the negative comments on here and I felt compelled to add my experience. Not only do I intend to stay here for a very long time but I've been actively trying to recruit people from mymore... previous job because I know how much happier they'd be here.less
Supportive environment, flexible schedule, great benefits
Care Coordinator (Former Employee) – Smith Street – September 24, 2017
My supervisor created a most unpleasant atmosphere throughout the team . Her conduct and the atmosphere which she has created has destroyed the performance of the team. She recruited stars and then destroyed them by the way she treated us. The higher ups were aware of the way she treated us and by the way her conduct has undermined the self confidence of the team but they have done nothing to deal with the situation in the way they should have. There were many complaints and “meetings” about this however again nothing done. I feel sorry for the staff members who are still on the team that would have to deal with the what I had to deal with.The next step will be EEOC complaints.
Care Coordinator (Former Employee) – Brooklyn, NY – September 10, 2017
Pros about working at this company is helping individuals in need. The management of the HHCC program is poor based on which team you are placed on. Requested to be transferred to another team and was denied.
co workers are great and helping individuals in need
Care Coordinator (Former Employee) – Brooklyn, NY – September 10, 2017
Was employed at NADAP for over 6 months. At first this was the best job ever until my supervisor started displaying some strange characteristics. She had issues with team members and showed it outrightly- calling a CC's daughter an animal during the team meeting then only speaking to team members to inform them of what they were doing incorrectly to her standard yet within the companies policies. she was informed by CC of a client's death and she had no support or empathy to the CC or the situation. I could not have continued working in this high school atmosphere where your own supervisor acts like a bully.
Care Coordinator (Former Employee) – Brooklyn, NY – September 7, 2017
I learned a lot during my employment here, but it was hard to communicate with client's in office due to noisy distractions. It was also poorly organized and there was slow advancement for certain individuals. Most individuals are promised services that are impossible to provide. Housing makes employees job more difficult to do. Overloaded case load. Difficulty meeting with most client's due to homelessness or refusing to meet. Organization expects miracles from their employees and shows no regard for employees who meet in very dangerous neighborhoods with clients. Very stressful position almost making it impossible to go on vacation or be absent in the event one becomes ill. Attempting to locate and communicate with homeless clients was extremely difficult. Has a high employee overturn rate due to unrelenting workload.
The most enjoyable part of this job was helping individuals who needed the assistance.
Racist /discriminatory place and they don't hide it
Care Coordinator (Current Employee) – Smith Street – September 1, 2017
Blacks have to leave because they are not appreciated. They work so hard not to get the promotion that they deserve. While whites who don't do work get promoted, says something about this agency. I've seen great coworkers & great supervisors leave because of the treatment. Before you know it the only race that will be left at this agency is the race of the dominant upper management. Sounds like that's what they want. Don't do it don't work here.