Pros: supportive co-workers/managers
Cons: everyone had more than their share of work and worked multiple roles
Processed Secure Access Request Forms, managed logical access for users within the company using Active Directory, Microsoft Exchange Server 2010, Citrix, and Costpoint 6 & 7. Co workers were supportive and fun to work with. I have learned how to audit and manage logical access. I believe the hardest part of the job was dealing with a customer that is being difficult to work with. Near holidays, everyone would get into the festive spirit and we would do something that was related to the holiday.