The 5-star reviews were planted. This company is mismanaged.
Manager (Current Employee) – San Carlos, CA – September 8, 2013
This company is mismanaged and abusive. It's too bad, really, because the science is amazing and the product is - against all odds - doing really well.
Upper management is childish and bullies other employees (even actually screaming in the hallway). There is no actual strategic plan in place, and plans change on a daily basis. They lost their CFO and VP of marketing within a few months of each other - this is a significant red flag. There is no clear marketing leadership, and marketing pretty much runs the company. There is no transparency and communication is nonexistent - this means efforts are often duplicated and timelines are often missed. Also, timelines are set by the sales team, and are ridiculously unreasonable such that employees are forced work significantly more than 40 hours per week. There is no such thing as work-life balance (employees have gone on disability for stress, and many have quit or are looking for other work). There is no such thing as a merit-based raise or advancement - if you don't ask you will get nothing. Compensation is a joke - there is no standardization, and they underpay and generally undercompensate very qualified employees. I would not have chosen to work for this company had I known that management was a bunch of good-old-boys.
The science really is great and the products are amazing - I want the company to do well despite management, not because of it. The employees/my coworkers are amazing - a bunch of motivated, smart, hard-working, fun people. It's just very hard to do your job well in the face of such blatant mismanagement.
Free food, amazing coworkers, great science, stock options.
Inept upper management, very low pay compared to industry standards.
Management are kids with no experience in charge of teams. Unorganized co. Holiday pay and 8hr workday but you were expected to work well past 8hrs calling customers on your way home from work and on weekends.
The company has some good qualities such as the dress code, catered lunches and snacks. Upper Management are trying to learn how to operate the recently moved company with efficiency. They have a lot of changes happening.