A hands-on organization helping low income seniors learn skills for careers
Office Assistant (part-time) (Current Employee) – Columbus, IN – April 25, 2016
My days are varied, depending on non-profit Organization I am assigned to. Many days are spent with customers requiring varied services as medical equipment, computer skills help, referral to other services, and sometimes just listening. Other days, inventory control, data entries, answering calls, documenting confidential information, and research on web to categorize equipment.
I have learned through NationalAble to use a weakness as an asset. As an example, I can use social anxiety to recognize, calm, and if successful, empower an anxious or nervous customer (client) to feel accomplished and in control - even if its a small patch of life.
The management of NationalAble Network are dedicated to their organization and clients. They are determined to do the best with clients and get them the training they need/desire.
The hardest part of the job is going into an area that I have not participated in, in years. The everyday hands-on care and concern for customers (clients) is much different than the last long term job I had.
However, that long term job, different though it was, has also enabled me to work with a variety of people, temperaments, needs, communication skills, and training - all of which I use in my assignments. This part - the variety and the needs, solving problems, enabling customers (clients) to be more independent, engaged, and satisfied - is fulfilling.