National Car Rental/Alamo Rent A Car Employer Reviews

Basically, waiting for customers to return the vehicles they rented.

The hardest part about this job was checking the vehicles for damages. Some can be overlooked.
Reports have to be written on these vehicles, and a signature is required.
This job had rushes like no other, and that can also make it hard to catch damages, when you have lines of cars – more... blocking traffic. – less

great place to work. all the people are friendly. everything is straight foward making it easy to accomplish the tasks at hand each day

Chances to make additional money with sales each month. Steady hours with opportunity to grow and make overtime

Handled in coming calls from customers looking to rent cars at the airports and local places. Mangers and co-workers were so friendly and nice. Loved helping the customers out and loved talking to different people all over the world.

nothing special about this job....management was lousy..the fun thing about this job was the customers and cars

Customer Service & data entry
Making sure that we had vehicles ready for customers
Management was laid back
Co-workers helpful and fun to work with
Making Sure we have enough cars for the customer
Delivering the cars to locations

Working at National was a great experience. I met a lot of different people working at this establishment.

My work consisted of providing individual service, collecting data, drawing up rental agreements, answering phones, setting up towing services, and much more. As top sales rep for three consecutive months, I learned to smile engagingly so that customers--especially those who had not yet reserved a car--would choose me over my co-workers. Management – more... was supportive and provided benefits and bonuses. I had friendly yet sometimes intense competition with my associates. Sometimes the hardest part of the job was a slow day or having no cars available to rent. I truly enjoyed having an endless fleet for walk-ups! Then I could actively work toward my goal and generate sales for the company. – less

Was convinced to come over from another company to double my income. What was not told to me was I would be working the 5pm - 2am shift with very little chance of moving to a better shift because of seniority. ( I left a 10am - 6pm shift with the previous company).Very little chance of making quota or commissions because the night shift handles so many – more... International customers who have vouchers that include just about every upgrade to make money on. Made about half of what I made with the former rental car company not double. – less

The only good thing I like about this job is the people I work with. Once you choose a schedule, don't ever expect to be able to adjust it unless you've been in the company for at least 20 years. The pay is better than minimum wage but less that anything you would be able to live a decent life on. The actual work is pretty simple which is good since – more... they offer absolutely no training and you'll most likely be working alone by your third day. Management is cool to your face but all they do is secretly send emails about things they never speak directly to you about. The hardest part about the job is dealing with customers when there are no cars. The best thing about this job is leaving. – less

Great family owned company it was excellent to work with family members

Work for Alamo was good experience. I learned a lot. I have good supervisors and Managers. I enjoyed my work always.

Work constantly making sure customers are satified renting nice clean vehicles, improvising ways to make sure customers are pleased with our services, communicating well with management and co-workers making sure our job is done timely fashion, hardest part is when we're not able to oblige the customers, and most enjoyable is when we do

NICE PLACE TO WORK..OVERTIME WHEN NEEDED..COMFORTABLE IN OFFICE

I worked here for one year, I liked my co workers who were mainly Moroccan. I learned about the business and could help out as well.

nice place to work except one manager was very nasty other than that days were great.

Management are very flexible with schedule and they are very helpful throughout the learning/training process. A lot of customer service skills can be learned at this company.

My responsibilities included: Provide firm, fair, and consistent leadership to all members team members. Maximize incremental sales; walk up volume, along with over all sales through superior customer service. Ensure clean vehicles and a full ready line. Maintain a neat, clean and efficient work environment at all times. Maintain brand integrity throughout – more... the operation – less

Working as a gate agent is meeting people one the edge of starting their adventure. It's exciting. Smile and they smile. The hardest part is when a coulple trys to use one person as the renter while using the other person's credit card.

The job pretty much can be summed up as checking the vehicles for damages, gas, making sure the customer is satisfied with their experience, and then printing out the receipt for the returning customer in a timely fashion.

The coworkers are fun and easy to get along with. The hardest part of the job would probably dealing with the lack of communication – more... between management and the other employees. But the most enjoyable part of the job is seeing the various personalities in small conversation with the customers. – less