National Car Rental/Alamo Rent A Car
Compensation/Benefits
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18 reviews

National Car Rental/Alamo Rent A Car Employer Reviews

Compensation/Benefits
Management
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I learned to apply the skills i learned to do the job right everyday! to please myself and the company.
Customer Service Representative (Former Employee), Prince George, BC –
Pros: having the best shift.
Cons: getting cars un stuck in the winter.
it was a busy place to work. on a typical day u were doing car maintenance all day.working in a team environment is what makes a great working atmosphere.working with great people makes the work get done. the hardest part of the job was getting other people to be as fast as me. the most enjoyable part was the feeling of success at the end of each day.
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Alamo is a nice and friendly environment
Return Agent (Current Employee), Miami, FL –
a day at work is always busy, and exited, i learned how to work in a fast pace environment, i learned how to deal with a large amount of customers daily.I gained great customers service skills, and experience. The managing staffs are understanding, fun and Dependable, Provide us with a very ethical work environment.My coworkers are fun, and reliable, – more...  great people with great attitudes. The hardest part of my job is the amount of returns I have to deal with,the heat and frustrated customers with Language barrier. The must enjoyable part is the bonus, incentives, competitions, and fun i get to have with my coworkers,,, I also like t make my customers very happy . – less
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Good pay and great people to work with.
Rental Sales Agent (Former Employee), Richmond, BC –
Pros: colleagues
Cons: managers and them bigots
I really enjoyed my time working for this company because of the great people that I've met during my time employed. Its a pretty big car rental location located at the airport with maybe about 100 employees onsite from the rental agents, shuttlers, to the cleaners, and washers. Excellent people to work with but a very challenging environment to be – more...  in. During my time working there I've acquired a lot of knowledge about dealing with people in all sorts of situation. Yah the work is pretty typical but the stress of dealing with tired, cranky, and the list goes on and on and on, can make a simple transaction into an extremely difficult situation sometimes. Through the opportunity from the lady that hired me and trained me and stood by me to help me, I've had the opportunity of a life-time to be able to develope an unkeen sense of patience and flexibility with people that I had never had before. I would like to thank that person for that opportunity she gave me. Little did she knew that she changed my life in a lot more ways than she'd realized. However, this corportation has been in restructuring mode for the past 10 years now and not for the better for us workers. We are unionized, "they" don't want to have anything to do with unions. Nuff said. Too bad that this is where its heading, but otherwise it was a great and enjoyable experience working there because of the "individuals" that are the real people running the company and not the bigots sitting in the back office thinking they've got everything figured out. – less
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Dont work here
Rental Sales Agent (Former Employee), National Car Rental Richmond Airport –
Dont work for this company unless you never want to see your family. Long hours, no appreciation, favoritism, lazy managers who dont care about you and no work/life balance.
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great place to work
Lead Driver Supervisor/ Data entry (Former Employee), Philadelphia, PA –
Pros: free lunches
Cons: great breaks
Driving was fun. driver safety co-workers were great. nothing hard about this job at all. enjoyable part of job was driving various cars
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Work is satisfactory but in the Sun 100% of the time.
all around helper, car washer, detailer (Former Employee), Boca Raton, FL –
Pros: kept me busy & active
Cons: no protection from the elements.
I did like the job but if I continued to work there I would have skin cancer and the company is not willing to provide shelter from the sun, wind, rain, etc.
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Productive fast pass enviroment
Service Agent (Former Employee), Chicago, IL –
Pros: hours
Cons: minimum wages
Alamo offer a great chance to excel in the company. It offers great hours, benefits as well as union security.
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Very pleasant and friendly
Administrative Specialist (Former Employee), Las Vegas, NV –
Pros: free monthly lunches, incentatives, managers were awesome
Cons: wages, little discounts
Loved the different cultures and everybody was friendly and helpful everybody was eager to help when they can/could.
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Car Rental
Supervisor/Lead Sales Agent (Former Employee), Raleigh-Durham, NC –
Pros: meeting and helping people
Cons: working late and going to college full time
A typical day at work was helping customers with their travel transportation. I learned how to talk and communicate with travelers who have different personalities. My co-workers were very helpful, and we were very competitive. The hardest part of the job was working full time and going to college full time. The most enjoyable part of the job, was being – more...  able to meet new people. – less
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Productive work, great people and management!!
Returns/Exit Booth Agent (Current Employee), Portland, OR –
I have had multiple jobs but this is the greatest one yet! A lot of room for personal and professional growth with constant encouragement from co-works as well as supervisors and management
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Responsible for customer enquiries about availability and cost of vehicles
Reservation Agent (Former Employee), Panama city/Panama –
Pros: job security
Cons: n/a
Recognized as “#1 Customer Service Representative”.Earned 100% marks in all categories including communication, listening, problem resolution and politeness.
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Great compensation
Rental Sales Agent (Former Employee), Kahului, HI –
Pros: great pay
Cons: high cost of insurance
They pay you for everything you sell, and they have an excellant pay out system and updated equipment, it is very competitve and you must reach your goals or be replaced
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Car rental
Customer services/delivery agent (Former Employee), Salem, VA –
Pros: new cars
Cons: weather
Meet clients at repair shop to rent cars so they can take car from the shop and wash cars returning,sale extra coverage for rental cars
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Never a dull moment at this job.
Return Agent (Current Employee), Norfolk, VA –
Pros: fun co-workers
Cons: no actual lunch break
There is always different scenarios that you may encounter in the rental car business. Some may be good and some may be stressful.
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not to happy
service agent (Current Employee), oakland,ca –
no opportunity to transfer or advance,brakes often interrupted
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Bad work enviroment fueled by poor management
Service Agent (Current Employee), Buffalo, NY –
Pros: can test different types of cars
Cons: way too many to list
This company was a great place to work before it was taken over by Enterprise. Afterwards it became one of the worst job experiences I have ever had. It is impossible to advance in the company since they only promote from within Enterprise not any of the sister companies. Management is lazy and usually too preoccupied updating their twitter accounts – more...  rather than making sure work is run smoothly. Also they believe 8.50 an hour with few to no raises is the type of job you could retire at. Don't do this job if you have an option. – less
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nice place of business
booth/handheld agent and admin clerk (Former Employee), san diego, ca –
i didn't have the best time. but i did like the employees and the work
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Great place to work.
Shuttler/ Administrative Clerk for HR (Former Employee), Atlanta, Georgia –
Pros: opportunity for advancement. meeting new people.
It was a great learning experience and opportunities for advancement were available.
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