Interesting residents of an elderly and disabled building
Service Coordinator (Former Employee) – Chelsea, MA – April 13, 2016
Typical day involved interviews with residents, entering required data into Efforts to Outcomes software, reviewing resident's documentation for SNAP and health insurance, explaining Medicare summaries, and providing info and referral as needed.
I learned a great deal about eligibility for MassHealth, SNAP benefits, SSI and AARP. I also learned to network with outside agencies to provide evidence-based programs, wellness/education presentations and health clinics.
Management and co-workers were good people!
The hardest part of the job was trying to find resources for residents who did not qualify for programs (i.e., over income).
The most enjoyable part of the job was providing residents the opportunities to attend wellness/education presentations, clinics and programs. I enjoyed doing assessments and interviews with the residents. Residents had interesting life experiences.
Enthusiatic resident who supported the Service Coordinator Program
Windowless stuffy basement office