Pros: some nice people at the campus level
Cons: high turnover, exhausted students, poor pay, lack of needed support services (no writing lab, no full-time librarian, no expert on staff for learning disabilities), lying and manipulating students & staff, no means for providing feedback to corporate office
While there are many nice people at the campus level, the main decisions are controlled by the corporate office. At that level there is no understanding of education and I've seen a callous disdain for both instructors and students. National cuts corners at every available opportunity except one--taking students' money.