Pros: earning potential, energetic work environment, benefits, on-schedule pay, sales-floor made up of smaller teams, unbeatable tech/systems
Cons: cancellations seemed higher than normal at times
I worked at NDR for a year during which time I learned a great deal about the debt relief industry and counseling those in debt. The training is brief and intense and yet gave even a newcomer such as myself enough to hit the ground running. The first few months were sink or swim, but ultimately I swam my way to a pretty nice paycheck with the right level of support and motivation. The technology and apparatuses at NDR are pretty awesome. You really feel you are in the 21st century. Communicating with other departments is easy. You can make a lot of $$ at this company with the right attitude and hard work. Even though I didn't agree with everything, this company holds its sales department out as the stars of the show. One downside is that when my production decreased I began to feel burnt out and grew skeptical of the position. I feel more could have been done to salvage my strong start at this company. This was a fast pace environment with a lot of application multitasking so its different from your standard inbound call center. I was assigned leads and handled some in-bound calls and was required to dial out virtually all day. I can confidently say there is equal treatment at NDR given the universal low tolerance for BS in light of the time-money continuum there. There is a lot of quality control and all activities are on their radar. Anytime I felt pressure, I knew so did the rep next to me. The office is big and bright. They are flexible with your break routines, but do not expect to take a scheduled hour lunch every day. I never did. There are enough helpful and friendly people there to make your experience lucrative and worthwhile. Managers are animated and professional with a classy sense of humor. This is a sales job where ambition and aptitude will take you further than your IQ or an impressive education.