Pros: company vehicle, paid gas and maintenance, sometimes meet interesting people on the route
Cons: little to no vacation coverage, micromanagement, terrible work/life balance, days off are split rather than 2 in a row, work saturdays while everyone else is off enjoying their weekend, corporate scare season causing management to come down on you for grains of dust 2 hours old, bad communication, understaffed service dept, still get bothered on your days off, unorganized
(Too long Didn't read at the bottom)
I've worked this job 5 years and never got a raise.
A typical day at work consists of your route driving point A to many other points, replenishing toy cranes, collecting cash, mega detail cleaning, repairing machines within your knowledge, calling in repairs out of your league to service department, handing out – more... customer refunds, going to a lot of Wal-marts with screaming children... etc etc. (Sounds easy right?)
Your days off are wednesday and sunday which really makes it hard to plan any kind of time for family and friends and if you're like me a day for just "yourself" and will make you very picky about how you spend your days off and sometimes will leave you unsatisfied with how you spent your off day, also note that you truly feel like you never get a break from all their madness. Plus not to mention they will still call and email dickens out of you on your wednesday off so be sure not to plan anything. Also when you get home from work they will still pester you in the evening about little things that doesn't matter while you're trying to have dinner with your family and get very upset if you don't answer the phone, considering this is something they could just call you with in the morning.
What I learned was proper time management and the earlier you start the day the better. You can't start any later than 8am and no earlier than 4:30am so yeah early works to avoid all the annoying people at wal-mart who say and joke the same thing every day to you.
For the most part management is very hypocritical and horrific when it comes to micro management. They will always intimidate you with losing your job. When the season comes for "O.R.I." they all scramble like an anthill that has been stepped on with the same level of viciousness.. Pretty much its a big corporate thing where all the big whigs make sure we are cleaning the dust off the back of the machines because if you're not dusting backs of machines every hour of the day then that's why the company isn't making money....
.... ... Yeah about that they will find every little bit detail to blame you for why the company isn't making any money rather than finding reasonable solutions...
YOU ARE PAID COMMISSION. Paid twice a month and it goes like this.. First check is a good sized check and the second is a weak little check then you gotta wait 3 to 4 weeks to go back to the first... Takes a long time to get used to a budget around that.
Speaking of your pay.. You have to work 45 hours a week always.. It does not matter... So sometimes you get good money for the hours and sometimes Low... The slow months are not good at giving you the incentive to work hard for 45 hours when you know you're not going to make as much.
Can't say much about co workers but I can say that the service department is understaffed and overwhelmed with work so it will take you a long time to get what you need repaired which in the long run will cause you to make less commission... Sometimes they forget all together to come by so you have to bug them all the time which makes them upset... And they work monday thru friday so there's not getting them to fix anything for you on Saturday's.. good luck.
(I guess some cross training would help...)
Working Saturdays is not good because you're the only person other than other R.S.M.'s who work it and its the busiest and most pointless day to work... Everybody but you gets to enjoy 2 days off in a row on the weekend and there's no incentive pay to work Saturdays like some companies do.
If you have to refund a customer or somebody steals money from your machine it not only affects the companies wallet but also affects yours... Something to keep in mind when trying to pay bills.
Anyways... With the hypocritical part... With everyday above mentioned plus more that I haven't I can say this.. EXPECT LITTLE TO NO COVERAGE ON YOUR VACATION!!!! Yep that's the truth. Same goes for if you have a sick day. And if nobody is covering your route while your on vacation or just going there to only collect the money you can guarantee you won't get many customers playing machines that have either unattractive or barely any toys in it plus not to mention the chance that the machine can go out of order and nobody will do anything to fix it.
So yeah sorry it was long but trust me... I could write a novel on this and make it a best seller... ...
(TOO LONG DIDN'T READ)
Little to no vacation coverage. You are the reason the company doesn't make money because of micromanagement. 45 hour weeks no matter how much commission you make. Hard to get service to fix your machines. Horrible work/life balance. Work saturdays. Days off are split rather than 2 in a row for rest and recovery.
ITS AN EASY JOB THAT MANAGEMENT AND CORPORATE MAKE MORE DIFFICULT AND AGGRAVATING BY THE DAY! – less