National Government Services is a company dedicated to the superior management of the Medicare Program with a focus on providing quality services. This commitment to superior management is reflected in National Government Services' Core Values which include:
Customer First - Take ownership for customer solutions; actively pursue ways to improve service and quality; ensure customer commitments are kept; and view WellPoint (includes National Government Services) through the eyes of the customers. Lead Through Innovation - Challenge the way things have been done; deliver products and services that anticipate customers needs; create faster, simpler, and smarter solutions; have a positive attitude toward change; and learn from mistakes. One Company, One Team - Make decisions for the greater good of WellPoint; collaborate with others to achieve results; treat everyone with respect, dignity, and common courtesy regardless of background, lifestyle or position in the organization. Personal Accountability for Excellence - A promise made is a promise kept; demonstrate a bias for action; establish and meet high-performance expectations; and use metrics to measure performance. Integrity - Act ethically, honestly, and fairly; communicate issues timely, openly, and directly; and be consistent in word and deed.
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