National Grid Employee Reviews

Found 201 reviews matching the search
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horrible
Call Center Representative (Current Employee) –  Brooklyn, NYMarch 26, 2017
callers are rude and managers watch your every move nothing but stress gas leaks after gas leaks false calls rude customers want gas on .. a few nice customers
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Long days, very strict
System Operator/Dispatcher (Former Employee) –  Northborough, MAMarch 8, 2017
Expect to go through training, it's at their pace so keep up or drown.
Long hours (minimum 12 hr. days/nights).
Shift work so day and night shifts, but give you a week off (that they required you to work ot during).
Requires very diligent worker who can monitor multiple computer screens, and take action when needed.
Pros
Great pay and benifits
Cons
Lots of hours, sink or swim mentality
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Everyone is passionate about helping
Administrative Assistant (Former Employee) –  Waltham, MAMarch 8, 2017
Everyone at National Grid understands how important electricity has become in all of our lives. Therefore you can see the passion about completing tasks effectively; and making sure that everyone is safe while working.
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Cool place to work
Customer Service Representative (Current Employee) –  Brooklyn, NYFebruary 20, 2017
People are helpful and understanding. Management is cool they are also helpful there for each other. Schedules are easy to switch
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taught me a lot
Eastern Division Customer Meter Services Manager (Former Employee) –  manager eastern divisionFebruary 10, 2017
great place to work...started from the bottom up....paid for my schooling...took care of my family....learned how to handle both electric and gas emergencies both in the field and then managing them
Pros
great place to work
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Great Company with Career Advancement Opportunities
Sustainability Hub Ambassador (Current Employee) –  Worcester, MAFebruary 1, 2017
National Grid is an excellent company to work for and highly values its employees and works to develop your career skills. In addition they place a large emphasis on safety.
Pros
Career Development, Good Salary, Good Benefits
Cons
Monopoly
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Fun workplace
Meter Read/Customer Service Representative (Former Employee) –  Brooklyn, NYJanuary 29, 2017
Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers.Walk or drive vehicles along established routes to take readings of meter dials.Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.Update client address and meter location information.
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Union Shop
Energy Consultant (Former Employee) –  Buffalo, NYJanuary 27, 2017
Professional operation with fun staff to work with when allowed.
Very difficult for minorities to move forward.
Good pay.
Good starter employer if you can get in.
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Professional
Customer Representative (Former Employee) –  Brooklyn, NYJanuary 19, 2017
Arrive at work, login and check your schedule. Check your emails for any important updates. Working there I learned time management which is an extremely important skill to master. The management was very thorough, we would have daily team meetings for about 15mins where you were able to ask any questions or state any concerns. The hardest part of the job were the emergency phone calls. The most enjoyable part of working there was, break time when I would go to the 14th floor and look out the window there was a great view of the Brooklyn bridge; highly relaxing.
Pros
free coffee and snacks, located by many food spots, the pay is great, team meetings
Cons
emergency phone calls, customers who dont want to pay their bills, but want heat
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I don't get this place
Accounting Contractor (Former Employee) –  Brooklyn, NYJanuary 5, 2017
I've never worked anywhere with so many contract workers. They don't seem to want to pay any benefits. The accounting staff I worked with were union and didn't seem very motivated.
Pros
Near subway
Cons
No advancement
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Fun and productive work environment
Customer Service Associate Representative I (Former Employee) –  Brooklyn, NYDecember 29, 2016
Excellent company just be careful or the management and union staff. Wonderful company for advancement in various areas. Wonderful career move
Pros
Good work environment, good money and benefits wonderful advancement options
Cons
Not empathic with employees personal situation or their feelings
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Typical
Regulatory Reporting Manager (Current Employee) –  Brooklyn, NYDecember 14, 2016
Typical company you would expect with limited options and growth, but stable company for US for now. Some management really care, others you may never see, what you would expect from major companies in today's world.
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great company to work for
Quality control Field Trainer (Current Employee) –  Staten Island, NYNovember 30, 2016
As long as you stay focused and aren't easily strayed, this is a great company to work for. great pay as long as you are patient.
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Great room for growth
Data Entry / Customer Service Representative (Former Employee) –  Brooklyn, NYOctober 14, 2016
Flexible scheduling for part-time. Room for growth. Great management team and great staff. Pretty frequent raises.
Union job with a team that is very pro-employee.
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Great
Customer Service Representative (Current Employee) –  Brooklyn, NYOctober 10, 2016
A typical day at work consist of handling at least 80-100 calls per day. You learn new ways to excel in customer service and communication skills. Friendly work environment. Sometimes customers call in upset and we need to find a way to help them and get the job done for them.
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Workers are the heart of the company
Lead Financial Analyst/Manager, Revenue Accounting (Former Employee) –  Hicksville, NYSeptember 29, 2016
Good Company to work at, long hours during Quarter and year end Financial review. Company offers internal training to understand the leaders vision. Great benefits.
Pros
Good internal training
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UI Developer
UI developer (Former Employee) –  Dallas, TXSeptember 27, 2016
• 7+ years of IT experience in User Interface Development using Web Technologies like JavaScript, HTML5, CSS3, Ajax, JSON, JQuery, Node.JS, JSP, Servlets and Angular JS.
• Extensive experience in developing web applications with open source frameworks like spring, JSF, Struts.
• Good experience using HTML5/CSS3 development.
• Experience working with Responsive Web design.
• Experience working with JavaScript MVC frameworks AngularJS.
• Extensively used the JavaScript frameworks jQuery.
• Experienced in designing Using Web Standards. Experienced in developing table-less layouts.
• Extensively worked on methodologies such as Agile and Waterfall.
• Professional understanding of Software development life cycle (SDLC) as well as various phases such as Analysis, Design, Development and Testing.
• Developed dynamic user interfaces for high-volume Web and Mobile web sites using the latest in Responsive Web Design techniques.
• Having experience Business Intelligence in analysis, design, development, testing and implementation of the reporting.
• Experienced in database like SQL, Oracle to manage tables, views, indexes, sequences, stored procedures, functions, triggers and packages.
• Experience in documentation using MS tools (Word, Excel, PPT, Project and Access).
• Experience with Firebug for Mozilla, Developer Toolbar for Chrome and IE Developer Toolbar for Internet Explorer.
• Sound Understanding and good Experience with Object Oriented Programming Concepts, Object Oriented JavaScript and Implementation.
• Highly Curious about new front-end development technologies
  more... and adept at promptly and thoroughly mastering them with a keen awareness of new industry developments and the evolution of programming solutions.
• Involved in Understanding functional specifications and developing creative solutions to meet business requirements.
• Responded to service tickets and service requests within established time-based requirements.
• Strong Analytical, Problem Solving and Debugging skills.
• Capable of rapidly learning new technologies and processes, and successfully applying them to projects and operations.
• Ability to effectively and professionally interact with people at all levels of management.
• Excellent communication skills with highly motivated and result oriented approach
  less
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My work life
Meter Representative (Former Employee) –  Worcester, MASeptember 25, 2016
- very hands off management style
- worked with union
- planned my day accordingly
- very different atmosphere with supervisors and having a union representative to work with
- work with all kinds of people
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Best Place to Work
Diversity Management & EEO Compliance Consultant (Former Employee) –  Syracuse, NYAugust 22, 2016
National Grid (formerly Niagara Mohawk Power Corporation) was the best place I've worked in my career as an HR Professional. Management was fair and worked towards continuous development of their employees.
Pros
Leadership
Cons
Relocation - was not with cost of living compensation
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Big company, good benefits & salary
Lead Engineer (Current Employee) –  New York, NYJuly 13, 2016
Given plenty of empowerment within the company, thought the performance appraisal process is flawed. Also not enough involvement from upper management
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Overall rating

4.0
Based on 291 reviews
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Work/Life Balance
3.9
Compensation/Benefits
4.0
Job Security/Advancement
3.5
Management
3.5
Culture
3.7
82%

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