Lead Program Manager (Current Employee) – Brooklyn, NY – April 29, 2016
National Grid is a good company to work for that provides employees with a good work to life balance. The compensation and benefits are on par with other large organization and management staff is easy to work with.
Customer Service Representative II (Former Employee) – Syracuse, NY – February 25, 2016
was a great job but management was horrible. After working forty plus hours a week for three years I was fired for missing work due to a seizure because I'm epileptic. My manager had it out for me so I opened a complaint to the ethics department and soon after I get fired. Its like a military camp. Supervisors pass up and down rows making sure your not on phone or doing anything wrong even talking to co worker you get in trouble. Anybody who I met that works there does not like it but needs the work. It was mostly the Accounts Processing dept
Friendly atmosphere within an ethical company concerned about their shareholders.
Digital Risk & Security Assistant (Former Employee) – Syracuse, NY – February 18, 2016
During my time at National Grid I often worked in groups with their Digital Risk & Security department. Receiving projects from my superiors, I would assist my team in internal audits of our system and controls. My favorite part of my job was working with such great teams and traveling to other locations to perform off-site audits.
Overall a great place to work, offering good opportunities and benefits.
Regulator Maint./Instrument Senior Engineer Supv. (Current Employee) – Melville, NY – February 3, 2016
National Grid is composed of a diverse, highly qualified, and caring personnel whom work together to move the company forward each year. There is so much to learn as there is an extensive work plan to extend the company's customer base. They offer good benefits. They take safety very seriously, which is important to me.
Flexible work schedule, diverse work.
Many new employees working hard to learn the industry. Much experience has left.
Natural Gas Customer Meter Service (Current Employee) – Dorchester, MA – January 22, 2016
worth while work, I was working in the Boston area and had a great interaction with customers that we served. Every day was different and I enjoyed problem solving an issue, figuring out the end result. Worked with many great co-workers in the union and in management.
Senior Safety Representative (Former Employee) – Brockton, MA – January 6, 2016
I worked for this company for nearly 3 years and never saw a job description. Our performance goals were often given to us late or changed. There was almost no direction for most of my time there. There was no appreciation shown for a job well done. Safety incentives were often counter-productive. My manager would berate us for not showing enough initiative, then criticize every decision we made. I was pushed into several anxiety attacks until I quit.
Pay and benefits are good
Hugely stressful environment, unsupportive management, lack of communication, lack of effective organization, lack of training
company always looking to improve business environment
Head Teller/Customer Service/Supervisor Assistant (Former Employee) – Brooklyn, NY – December 17, 2015
This company is an overseas company that over took KeySpan gas company and had to make a lot of adjustments to the u.s.a business part of things it has good intention. However it sold a lot of our company in turn a lot of jobs were lost. Hopefully they've worked out a lot of those kinks
open to ways it can improve business
cut lot's of jos no increase of pay for more responsibilites
Customer Service Specialist (Former Employee) – Brooklyn, NY – November 23, 2015
I used to love my job and did it well, but the management did nothing to make things better for the employees. They started training more which was good, but management had a lot of favoritism. One supervisors in particular was on a power trip after being promoted.