I enjoyed working with donors and helping patients to have another chance at life.
Bilingual Contact Representative (Former Employee) – Minneapolis, MN – July 30, 2013
I answered 80+ donor calls a day in English and Spanish requesting information on how to become a donor, I explained how the donation procedure is and answered some medical questions. I translated booklets on "What is next now that I am a donor..." translated and answered emails in Spanish, and updated donor information.
I learned to be more compasionate, donors taught me it is worth to risk their own life in order to save someone's life.
My co-workers and I were a very caring team looking to help each other out, for example if a donor would ask a question that we were not familiar with we will look together for the answer.
The hardest part of my job was to hear a patient's family member say they did not match their love one and be desperate to find a donor.
The most enjoyable part of my job is to be able to help patients find a donor.
Enjoy working with a great group, and the benefits the company offered