Customer service, cash handling (Former Employee) – Easton, PA – August 14, 2016
I learned so much from my time at National Penn bank not just from my fellow co-works but from our amazing customers. I started as a part-time teller and when I left I worked Platform opening Accounts and helping customers in a new way by putting them with the services that were best for them and there family.
Teller FSRII (Former Employee) – Pottstown, PA – April 20, 2016
Help customers /branch balancing / settle the Atm machine /order checks / helping customers with on line banking and how to do bill pay /customers save money and make money. The enjoyable part of the job helping the customers . my co-workers we were a good term
Financial Services Representative (Former Employee) – Hazleton, PA – April 3, 2016
ok place to work. General Manager very understanding. Asst. Manager and Head Teller, not. Coworkers can be very catty at times. When started, was thrown into position and expected to figure it out. Most enjoyable part of my day was customer interaction.
Bonuses, if have children, you are off same holidays as they are
noone willing to help you learn anything, working with all the money and if not balancing at end of daay, you stay until you find it
Senior Consumer Loan Documentation Specialist (Current Employee) – Allentown, PA – March 8, 2016
Fast paced, detail-oriented. Co-workers are knowledgeable and easy to work with. Employees are not appreciated for the extra effort and knowledge that they bring to the job. Pay raises are 2% or less if you are the average employee. Most employees struggle with the poor pay scales.
A wonderful Financial institution with great management support
Banking Officer/Branch Manager (Former Employee) – Souderton, PA – January 22, 2016
The Senior Management team is second to none and I fully enjoyed working for the company. The professional support and the guidance allowed for a great work environment. The tools were provided and then the rest was up to me. Success was not an option.
Director of Music & Organist (Current Employee) – West Lawn, PA – January 6, 2016
I am trained to process paid commercial loans. I also have training in new loan review. During my time I have learned a lot about loan documentation. I have visited other department and build bridges of relationship with them to help me improve in my position.
Financial Services Representative II (Former Employee) – Philadelphia, PA – April 14, 2015
A small bank with very few customers. You typically see the same people every day and can do their transactions before they even approach your window. Management will get you all excited about advancement just for it to never happen.
Administrative Assistant (Former Employee) – Wyomissing, PA – January 15, 2015
Job Work/Life Balance: If you're dedicated to just putting in enough effort to meet the status quo, this is the place for you. My impression of the environment is that it was rife with gossip, back stabbing, and politics which leave you feeling drained and irritable for the rest of your day outside of the office.
Compensation/Benefits: These are average to slightly below average given comparable positions. You receive an annual raise as of the date of this review, but everyone will receive the same grade of raise whether or not you have shown excellence or just enough effort to be considered to do your job.
Job Security/Advancement: There's generally too much work to be done on any given day, so there's little concern for job security there. Your job security will rely more on whether you strive to make yourself amiable to everyone, or at least make sure that other people appear to be worse. Your job is more secure through politics than excellence of work. Advancement - the company is smaller and most people hold their positions for a very long time leaving little room for advancement. Advancement also seems to be contingent on how long you've been with the company and how well you are liked rather than whether you are actually the best fit for an advanced position.
Management: I feel that strategic planning for the company (i.e. facilities and coordination across multiple company units) is generally short sighted or poorly conceived, at least based on what you feel at the lower levels.
Job Culture: This is a place where I have noticed a severe lack of desire to truly workmore... as a team. Yes, they say this is desirable, but the elements in my office at least feel as though there is as much team play here as in Congress. I have noted laziness rewarded or ignored and initiative penalized. This is a work environment where such practices as intra-office marriage are applauded rather than looked at as a severe conflict of interest. People appear to hold their jobs here more because they need the pay check than any true dedication to the company, and the company itself does not seem to make much effort to change this opinion.less
Worked well as a team, always accomplishing goals that were set for us.
CUSTOMER SERVICE (Former Employee) – Boyertown Pa – November 29, 2014
We all worked well as a team, there were about 25 reps at the time. We had goals that were set for us, and each year we worked hard at reaching those goals. It was a fun place to work. I had to seek other employment because the office relocated.