Left because its more about money then honoring those who passed away.
Vistor Service Host (Former Employee) – New York, NY – June 17, 2017
*Writing this now because a friend of mine who just left told me of some changes that were made. The museum is going down hill fast.*
The officer managers would encourage you to ask questions, but would then write you up when you asked too many. Heaven forbid if you spoke to a volunteer, your co worker, or one of the cops, or you would be written up.
You are expected to do the work of security , maintenance, along with your job. You're confined to a small space for hours on end dealing with upset and rude tourist. You are " encouraged" to get guest to donate money . I left the job because I wouldn't harass a veteran at another Memorial for money , why would I do it a the September 11th memorial?
Unless someone quits or is fired, theres no chance or room for advancement, .I was there for abut 3 years and knew people who were there longer who never rose through the ranks.
Terrible job, prissy managers, depressing environment. careless employees