n/a (Current Employee) – Agoura, CA – July 14, 2016
This company has a lot to offer, but there are interesting politics involved in their BD department and most of it is based on personal vendettas. Sadly this department does not treat all of it's employees very well.
The culture is amazing. Most people seem to get along.
Fun and Productive working environment with lots of ups and downs
Business Development Specialist (Current Employee) – Agoura Hills, CA – July 14, 2017
A typical day can be a rollercoaster. You never know what is going to be thrown at you as a fire drill. Can be challenging emotionally to work here but the rewards and benefits are worth the challenges
Poor Management within Call Center (CSC) Limited opportunity for growth
Customer Service Specialist (Former Employee) – Ventura, CA – June 21, 2017
New management within the call center is terrible. BEWARE. No job security, "At will company may let you go for no valid reason", favoritism between management and employees, usually hire friends and family members of management and team leads, small room for growth unless you are considered a personal favorite. All about numbers for call center management will push you until you are completely drained and threaten you to be written up or let go. Work is redundant however pay is ok. A typical day within the call center are inbound/ outbound & live chat professionals who schedule appointments for overdue patients and educate clients on the importance of vaccinations and preventative care to drive veterinary hospital revenue
Pay is ok as a second income if living in California
Hospitality Manager (Current Employee) – Plano, TX – June 8, 2017
I have worked for multiple companies in the veterinary industry and I fell NVA has a unique culture. I love the company I work for and they have provided me with an opportunity to be successful as a Hospital Manager. The company truly believes in autonomy and in its people. You have a tremendous opportunity to grow and learn everyday.