National Vision, Inc.

National Vision, Inc. Employee Reviews

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
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Very little opportunity for advancement
Store Manager/ Certified Optician (Former Employee), Bozeman, MTAugust 24, 2015
Pros: Enjoyed Customers and coworkers
Cons: Stressful sales goals, monotony, no career development or advancement
I was a store manager for over 3 years. I loved working with my customers and employees. My job was basically to keep the store staffed and achieve monthly sales budgets. You were expected to do this with "outreach marketing." The main promotions rarely change and you market by sending your staff out with a Rubbermaid cart to hand out flyers in Walmart (that remained essentially unchanged for my entire tenure). You work 45 hours+ per week, with split days off. So not great work/life balance. Few managers ever get promoted so expect to be in the same position for a very long time.
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National Vision Inc
Optician, customer service sales associate (Former Employee), Antioch, CAAugust 19, 2015
The job was fast paced so I was always on my toes. The management was fair and made daily work comfortable. The hardest part of the job was dealing with the different insurance companies per each client. The coworkers were great, always felt welcome and ready to proceed with the day in an upbeat manner. The best part of the job was talking to people and making their day better with their new pair of glasses.
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Best part of my job
General Manager (Current Employee), Novi, MIJuly 28, 2015
Love working with Customers and making them happy. Always a joy to put a smile on the face of someone who had vision trouble, or picking out that perfect pair of glasses.
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Over work, no positive feedback.
Optician (Former Employee), St. LouisJuly 18, 2015
Pros: Will pay for your ABO if you pass, health care for full time, 1.5% commission for opticians.
Cons: No breaks unless you smoke, long hours, bad training, upper management will constantly threaten you with write ups.
High turn over in their stores. If they make you salary, be prepared for 50+ hours a week, when you should only work 45. District manager is overworked and employees are made to be afraid of when the big bosses come.

Stores have 30-50 patients per day.

Doctors are overworked and unhappy.

No reward for doing a good job. You will be punished and "talked to" every time your numbers aren't up to par anymore. Opticians fight for charts and will poach anyone they know is already going to buy more than $69.95

Glasses for $69.95 is all the company advertises, but you are told to not sell below $200.

There is almost no training. You will be handed a book and told to take open book tests that aren't all in the book, and will be reprimanded if you don't finish the tests on time while being put out on the floor and expected to perform your normal duities.

You can be fired for having no training.

If they don't want you to work there anymore, they will start writing you up for lower numbers on sales and being 1 minute late.

The staff speaks poorly about eachother from location to location.

They want more part time employees than full time, and full time is hard to get even if you are the perfect employee. Time off and benefits are only for full time.

GMs get moved around and are unhappy.

Assistant managers are not trained well and are just told to handle all the bad customers.
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Being an Optician is Great, but high pressure sales makes me worried about job security down the road
Optician (Current Employee), Tualatin, ORJuly 18, 2015
Pros: Flexible Scheduling, PTO, Vacation Time
Cons: Little Breaks, Long Days to balance a 40 hour week, Comparing non related store branches
Typical day involves counting the till, opening and closing the store, interacting with patients and sensitive medical data or information, optical measurments and use of optical equipment, recommendation for products and upselling where applicable. I learned the in and out of optical measurement and skills. Local managment is great, but district managment frequently is unaware of local issues and is slow to react to needs of employees. Great overall work environment, hard to deal with lab error and extremely high pressure sales goals.
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Great place to work and grow
Dispensing Optician Assistant (Former Employee), Moody AFB, GAJuly 3, 2015
Pros: great environment
Cons: pay rates are low
wonderful environment, great on the job training, getting to work hands on and one on one with your customers was a great experience.. great team work and co workers
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Always felt under appreciated
Receptionist and Front Office (Current Employee), miami, floridaJuly 2, 2015
Pros: close by my home
Cons: lack of hours
overall was very happy with my co-workers. nice location, liked working with people and enjoyed the line of work. Too bad management never acknowledged any ones effort.
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Excellent company highly customer service focused
Manager of The Vision Center in Bozeman (Former Employee), Bozeman, MTJuly 1, 2015
Fast paced environment focused on patient/customer satisfaction as well as bottom line. Great opportunities for advancement.
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Great Patient care and informative Doctor for the location
Optometric Technician (Current Employee), Glens Falls, NYJune 30, 2015
I learned how to do the pre-testing of patients before they see the Doctor, and explain to them the importance of the tests and having routine eye exams
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Keep on looking!
Optician (Former Employee), ColoradoJune 10, 2015
I would not recommend this company to anyone. The pay is low,stress is high, and the upper management is awful. They give you unrealistic sales goals as well. They do not value their employees and do nothing to try and retain them.
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National Vision
District Manager (Former Employee), UT CO IDMay 27, 2015
Pros: Great job love it
Cons: Micro manange
Store Visit Audit
Became a lic. Optician
Great management
Supportive
Dealing with the Regional micro manage
Customers and Employees
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the only thing great about this company was the patients
Optician and Doctor Receptionist (Current Employee), Rancho Cucamonga, CAMay 20, 2015
Pros: patients
Cons: company as a whole
this company is not about their employees the benefits are not great and the pay rate sucks espeically if youre well knowledge about the industry
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nice company to work for.
Optical Lab Technician (Current Employee), Salt Lake City, UTApril 29, 2015
Pros: can get very busy and work alt of hours
Cons: when we slow down we dont get very many hours
national vision take pride in the work they do for the customers, and i learned different aspects of the job,management and co-workers are pleasant to work with.
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Good Place to work
Assistant Store Manager (Current Employee), Colorado Springs, COApril 16, 2015
Pros: Good place to work
Cons: none
Typical day-selling
learned-better customer service skills
Management good
no hard parts to job
Meeting customers best part of job
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America's Worst
General Manager (Former Employee), Raleigh, NCApril 9, 2015
Pros: Bi-weekly pay?
Cons: No support from upper management. Everything else above
this place has serious problems. The doctors are forced to see at least 70 patients a day. The company leadership is absolutely atrocious. No work/life balance. If you value your time and career stay away from these guys. There is a reason these reviews are terrible. They really are that bad!
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great company
General Manager (Current Employee), Brighton, MIApril 2, 2015
great company to work for with tons of support, fun atmosphere amazing co-workers. room for advancement. relocation possible with presence in all fifty states.
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Great company with a lot of potential for further success
Not at liberty to say (Current Employee), USAMarch 31, 2015
The company has a great focus on it's employees. You can feel a great appreciation from most of the seniors in the company as well as the CEO and President. I do think there is a disconnect between the lower employees on the ladder and some of managment. While the job is as challenging as you want to make it, there seems to be limited potential to move up in certain departments. There are many people with great ideas that seem to get overlooked by management. I believe there should be more of a focus on listening to the people on the front lines to help make the company even more successful.
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Ok place
General Manager (Former Employee), Stafford, TXMarch 30, 2015
it was an ok place to work. Sundays off so it was good for time with the family. they should re-evaluate how they look at things.
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what I do on a daily basics
Billing Analyst (Current Employee), lawrenceville gaMarch 25, 2015
contact insurance co and re-verf info our stores entered on HCFA claims. rebill over 100+ claims f/u on denial claims and correct errors listed on claims
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LOVE THE WORK ROUTINES
CUSTOMER SERVICE (Former Employee), LAWRENCEVILLE,GEORGIAMarch 18, 2015
Pros: three day off
Cons: long hours 3:30 to 3:30
EXPERIENCE WITH NATIONAL VISION WAS GREAT,CLEANING LENSES WAS A LOT OF PRACTICE UNTIL YOU GRASP THE JOB,THEM IT WAS SMOOTH SAILING,WORKED WITH A LOT OF NATIONALITY,GOT TO EAT DIFFERENT FOODS
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Headquarters
National Vision, Inc.
296 Grayson Hwy.
Lawrenceville, GA 30046
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