Treatment Coordinator (Current Employee), Matteson, IL – May 22, 2014
Pros: the clients, foster parents
Cons: too high caseload
National Youth Advocate at one time was very supportive of its employees. NYAP no longer shows that type of support. NYAP speaks upon, children are the focus and mission of the agency. However, that thinking has changed. NYAP is more focused on the bottom line of money. Children are ill matched with foster parents which causes frequent placement disruptions. – more... Children are brought into the program like cattle. Case loads are extremely high which places the workers not to be in compliance with DCFS. Adminstration does not listen to the concerns voiced by the workers. NYAP is no longer a place to work that one is able to grow. – less
TREATMENT COORDINATOR (Former Employee), Indianapolis, IN – November 19, 2013
Pros: the children are wonderful!!!!
Cons: management, lack of flexibility to your schedule, high unmanageable case loads, delays in receiving travel reimbursement, management is inconsistent on expectations, low morale and a lack of professionalism.
National Youth Advocate Program is a disgrace to the child welfare system. The organization provides home-based services and foster care services that do not serve the best interest of the children. NYAP constantly violates state’s rules and regulations as it pertains to foster care. NYAP has several foster parents that have received multiple complaints – more... in regards to licensing, which make it difficult to maintain children in these homes. NYAP will make TCs have caseloads that are over capacity and will not compensate TCs for any overtime worked The contract between NYAP and DCS states that caseloads for therapeutic case managers should be no more than 11, and when I was employed there on TC had 17 children on her caseload at one time. I also personal received 11 new cases in a 45 day period that I also put me over the 11 limit. NYAP managers are non-sympathetic and non-supportive to the needs of their employees; especially single mothers. They also seldom show staff appreciate or respect. While I was employed there, I received several emails from NYAP’s Indy regional manager that were disrespectful and unprofessional. NYAP’s management lacks any ethics or morals and they treat children as if they are expendable. They will do ANYTHING to get a portion of the child’s per diem even if it’s not in the best interest of the child. In Addition NYAP's management lacks managerial skills; they make reactive decisions based on their emotions rather than logical decisions that will benefit the agency. If you want to work in the child welfare system it would behoove to work with ANY other agency other than NYAP – less
Great work location and near Route I57. Great locations to find food to eat. Sam Club and Walmart near by. Office supply stores also near by.
Clerical Specialist (Former Employee), Matteson, IL – July 30, 2012
Management was only concerned about employees that had at least several years seniority with the agency. The co-workers were clickish and made it hard for new employees to become a part of the team. The most enjoyable part of the job was helping the clients reach their goals both parents and minors. What I learned was how to work at the private agency – more... level compared to the State of Illinois higher level of performance. – less