Pros: working with the youth, Overtime
Cons: inconsistent/poor management, Inconsistent operating procedures, late hours, hiring unqualified staff
Management treat individual staff different, Standard operating procedures are not followed by staff which makes it harder to do the job. Some staff need a reality check and management needs to step up their game and not be scared to do their job. Alot of staff at several levels are not qualified to work in their positions. Hard to know who to trust and that makes for an uncomfortable environment with staff. Training is a joke in the hiring process. It seems training is needed at all levels in several areas for improvement. Pay is not great especially considering the requirements, but overtime is certainly attainable.
Best part of the job is meeting and helping new youth to succeed. They can be pretty difficult though.