Nationstar Mortgage Employee Reviews in United States

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Don't come in expecting a dream job
Customer Service Representative (Current Employee) –  Irving, TXMay 27, 2016
Benefits are SKY HIGH even for someone single with no kids!!!!! Then there is no way of cancelling them you are just stuck. They already don't pay much unless you come in as a temp who get started off making more than the perm reps and then they are allowed to negotiate their pay. But you don't make much and you have high benefits so you do the math. Schedules are ok but pretty much whatever you agree to when you come in is what you will pretty much have for most if not ALL of your time here. They will tell you a bunch of things about the shift bids but I have been here several months now and from what I am told they really don't exist. The best chance you have a switching shifts is switching schedules with someone else. Good luck with that!! Calls are ok but due to the lack of staff sometimes a workday can be very overwhelming.
Pros
Laid back environment, good bonuses
Cons
breaks and lunches scheduled too early, horrible low pay
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Job was a high stress & a grind
Mortgage Consultant (Former Employee) –  Houston, TXMay 26, 2016
The job was high stress and a constant grind taking hundreds of calls per day. You were glued to your phone, only able to leave your desk for 15 minutes at a time unless you were at lunch. Still, having no experience in the industry I made an extraordinary income (over $100 K). Others made considerable more as they were experienced. The people I worked with made the environment fun! You were always able to get help from your team mates.
Pros
I earned over $100K
Cons
It was a call center, you are constantly taking calls & applications back to back
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Private Mortgage Insurance
Senior Bank Auditor (Former Employee) –  Irving, TXMay 25, 2016
It was great working while it lasted only a year in PMI, learning to work with 3 vendors, RMIC, TRIAD, PMI, ESSENT. work was slow since the economy was down. slow paced auditing
Pros
flexible hours
Cons
slow, not enough work
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Good Place to work but changes are needed
AVP (Current Employee) –  Lewisville, TXMay 16, 2016
Provides for a flexible work environment but does not staff correctly to support high profile initiatives. Overworks high performing employees and does not compensate them well according to competition.
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Great company to work for, with great benefits.
Home Lending - Loan PROCESSOR II (Former Employee) –  Chandler, AZMay 11, 2016
Great company to work for with great benefits. Upper management is always willing to listen to new ideas and use them. Nationstar, offer many other benefits and opportunity.
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Laid Back and Valued
Document Control Representative (Current Employee) –  Irving, TXMay 6, 2016
Nationstar had a bad reputation when I started in 2015> This year its taking a different direction for the good. There is more structure in management, more professional and after 6 months you can apply to a different position!. Nationstar has great activities every year for just their employees, for example in October 2015, they rented out the entire Six Flags Park and was only open to Nationstar employees and can bring friends/family! They also participate in Habitat for Humanity, March for Babies, Thanksigving donations, Back to School ect. It can get very stressful at time, but that's most corporate office settings. You can wear Jeans (Casual Wear) Monday- Friday!!!
Pros
Causual Attire, Decent Benefits/Pay, Room for advancement
Cons
Parking (Horizon Way looks like Walmart parking lot on Christmas Day), Building is a little older, Systems used are kind of pre-historic
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Good place to work and to be able to maintain work-life balance
.Net Developer III (Current Employee) –  Irving, TXMay 4, 2016
Good work culture, allows remote working for unavoidable situation, flexible working hours, having very competent team of technical architects
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All work/no life
Not Applicable (Current Employee) –  Irving, TXMay 4, 2016
Great company except for when I received "Outstanding" on my yearly review I only received a 2.5% raise. Everyone works at least 50+ hours a week and more and more people are leaving due to the poor raises, the work load and the poor benefits which places a greater strain on the rest of us. Looking to find another company that treats employees like people. Management is great but upper echelon management does not understand that if you want to keep great people, you need to ensure you have a big enough work staff and give them decent raises, benefits and a well-balanced work/life.
Pros
Provides breakfast once a month
Cons
Poor healthcare benefits, poor raises, poor systems, no work/life balance
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Isgn
Mortgage Loan Processor (Former Employee) –  Rocky Hill, CTMay 4, 2016
As a whole ISGN was a good place to work. The people were friendly, the job was challenging and the compensation was decent. The management was the only downfall. The company was top heavy and very "clicky"
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Productive and fun workplace with a ping pong table
Loan Modification Specialist Sr (Current Employee) –  Coppell, TXMay 1, 2016
A nice place to work for. The atmosphere is great and good co-workers that care about the company and the services that we provide for customers. The greatest part of job is giving the borrower, a sense that we giving them options of coming their home.
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Good place
Senior Mortgage Specialist (Former Employee) –  Irving, TXApril 29, 2016
Great place to work at. The atmosphere, culture and your coworkers make it enjoyable. No one is a stranger there. Always brings a smile to people
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Nationstar is a great company to work for
Foreclosure Specialist Support (Current Employee) –  Lewisville, TXApril 25, 2016
Constantly growing and innovating. If you work hard and are good to work you will have a job with this company for a long time.
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Na
Team Lead (Former Employee) –  Lewisville, TXApril 19, 2016
If you do not mind working the overtime then you should have no issue with working here. There is tons of overtime! There is plenty of opportunity for growth within this company.
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Great Team work
Call Center Analyst (Current Employee) –  Lewisville, TXApril 18, 2016
Team mates are Great, its just hard at times to come in and feel un appreciated. Work is easy, I come in and I clock out and go about my day.
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IT Management lacking
IT Support (Former Employee) –  Coppell, TXApril 14, 2016
Expectation of working 60+ hours per week without paying overtime or other forms of compensation. Limited insight into overall company IT strategy.
Pros
nice building
Cons
hours
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Greadt Company
Loan Officer (Current Employee) –  Plano, TXApril 8, 2016
Nationstar is a great company. As a loan officer you have flexibility with hours and you have support. The processing is the only thing that is slow but they are continuing to improve. The pay is great and $100K+/yr is realistic here.
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Great place to learn
Short Sale Specialist (Former Employee) –  Houston, TXApril 6, 2016
I like to work in a team, but I am also comfortable working on my own. Furthermore I am a good communicator, accurate, goal oriented and positive.
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.sd
Operations Specialist (Current Employee) –  Coppell, TXApril 5, 2016
Nationstar Mortgage is difficult in maintaining work life balance. Constantly changing priorities and inconsistant management styles on joint initatives
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Great Company with Breat Benefits!
Loan Modification Specialist (Current Employee) –  Coppell, TXApril 2, 2016
Great Company with Awesome benefits!! You can pick your work hours which works well for my family. Co-workers are focused and driven to succeed.
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Horrible place to work
Licensed Mortgage Professional (Current Employee) –  Irvine, CAMarch 26, 2016
Management does not care about employees with families. You are expected to work 12+ hours a day plus your weekends. Best part of working there was the free food 4 days a week. Their managers are going to get them sued for hostile work environment.
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Overall rating

3.3
Based on 506 reviews
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