Great company and culture, if you don't mind the long hours for little pay.
Customer Representative (Current Employee) – United Kingdom – April 22, 2016
The management, colleagues, and overall culture, plus career advancement opportunities, make Nationwide a brilliant place to work. The managers are very much "on the level" of their team(s), so you can chat to them as equals and feel genuinely supported.
The pension scheme is one of the best in the country, and there are also schemes to convert pay into extra holiday, etc, so the benefits are good. There are also branch and area level incentives run throughout the year that provide additional benefits.
However, about an hour of overtime is expected of employees every day (pre-opening admin and post-closing admin) unpaid - and if something goes wrong, this can extend to 2 or 3 hours.
The yearly salary is very low compared to other high street banks and building societies, some of whom work fewer hours, or also receive fully-paid overtime.
No Sunday or Bank Holiday hours; Structured training & development schemes
Low salary; long hours; daily unpaid overtime