Poor management style and horrible time off policies
Central Scheduling Representative (Current Employee) – Columbus, OH – March 6, 2018
"Manager Discretion" is applied to a wide variety of HR policies, resulting in uneven application of consequences within a similar work team for both good or bad behaviors. Holiday pay is accrued along with vacation time (in the same bank of time), impacting available time off for personal/sick time and/or resulting in unpaid holidays. Occurrences for absences are accrued at "management discretion", allowing a variety of attendance records to be inappropriately accommodated.
Behavioral Health Intake Coordinator (Former Employee) – Columbus, OH – March 1, 2018
NCH as a whole is a great organization. There are a lot of perks to working there but often are limited to staff who work at the main campus. It's out of the norm to encounter an employee who is not happy with their job. Unfortunately, I worked in a department with poor management and a high level of stress. I did not want to leave NCH but could not continue in that environment. Otherwise, I highly recommend working at NCH.
I worked in the ER department at Children's. Sometimes it was very stressful because you are dealing with all kinds of sick and dying children. The best part was the employees, and the worst part was when children pass away it was hard to see parents grieving.
•Responsible for arriving and checking in patients to be admitted. •Assist patients with paperwork for admissions. •Obtains accurate demographic, insurance and physician information. •Responsibility for processing various forms of medical paperwork. •Works closely with other medical departments, physicians and insurance companies. •Skilled in software programs such as Epic, OR Manager, RegScan, Data Registry Online, and Easy Lobby.
My typical day at work looks like me registering patients that come in for radiology. I would then answer phones, direct calls to the correct radiologists as well as I would make phone calls for the radiologists. I also run reports and follow-up on the issues that are showing.
This is a great organization to put on your resume, and you will definitely learn a lot working here. The big negative is that they are not known for professional development and advancement. It's been my experience that once you are in a position, it's easy for upper management to pigeon-hole you there. Outside of the clinical setting, there's not a lot of opportunity for upward movement.
Unit Clerk (Current Employee) – Columbus, OH – January 13, 2018
Lots of positives but management overall lacks. It's because each unit is ran like it's own business, and communication moving up or down levels seems to be stagnant. The payment rates are now falling and aren't as competitive as it used to be with surrounding hospitals. Most enjoyable part of the job is seeing the kids get better and go home. You get really attached to them. Worst place is just the harsh environment with so much estrogen. Typical day involves getting there 40-60 minutes early, and absolutely no later if you want to find LEGAL parking and also make it to clock in on time. Otherwise you'll need to settle for a spot that could get you in trouble with the neighborhood, attacked, or at minimum a ticket. Many of the issues would be alleviated if they had more parking.
retirement fund, fun committee, group outings, employee discounts