I work at Nationwide Credit Inc for three years and it was a very stressful job that made me unhappy.
Pros: off on weekends, work 7am to 4 pm, bonus compensation for those who worked hard.
Cons: expensive health care, bad communication skills amougst the managers, and distrust throughout the office.
A typical day at work consisted of taking inbound and making outbound calls to customers who owed credit card debts. Some of the jobs functions were to negotiate, set up payment via ACH, debt Card and Credit Cards, multitasking, working with various computer applications, being customer eccentric, taking ownership of each call managing your time one – more... the phone and making 250 outbound calls a day. The company's management was all over the place, very disorganized, and dysfunctional which made it hard to do my job. Every other day there was a consistent change with policies or procedures. continuously having to deal with the constant change of the basics of my job and doing hard core collections was the hardest part of my job.
The most enjoyable part of my job was that I learned new things, I had weekends off, and I had a steady income with bonus compensations. – less