Operations Manager (Former Employee) – Riverside, CA – July 3, 2017
I worked for Nationwide Credit for many years and learned from the best Director. Not only was she my supervisor, I considered her family. She taught me everything I know and utilize today. I am a stellar negotiator because of her training. Her office was a family. We all worked together as a team. That is so important to me.
Collector (Former Employee) – Sacramento, CA – May 8, 2017
Nationwide is a very stable collection agency. They have been around for about 50 years which most collection agencies have not, The pay and commission structure is good. The managers can be a little difficult and getting tine off is impossible unless you've met your monthly goal.
This is a a very fast pace job inviorment, I learned how to be assertive the mangement loved me and I got along with all my co-workers. The hardest part of my job was to keep a level head when there was a angry debtor on the line. I enjoyed the parties we had when it was holiday time.
Goal Oriented and Customer Service friendly workplace
Payment Specialist (Former Employee) – Tempe, AZ – September 27, 2016
Nine hour work day with an hour break. I learned a plethora of negotiation and computational skills. Management is solid 4/5. Diverse work environment with co-workers from various different backgrounds. The hardest part of the job would be dealing with unruly people while the most enjoyable would be the people in the workplace.
Unit Manager (Former Employee) – Endicott, NY – May 23, 2016
The culture at NCI is get as much as you can out of each individual without have to pay them adequately. You do have to opportunity to learn how to work with difficult people because everyone there is self involved and immature. The managers try hard but are encouraged to be stand-offish a difficult to please.
Lots of Overtime available
You are always being yelled at by customers and managers
Recovery Specialist (Current Employee) – Sacramento, CA – April 21, 2016
The morning can start with a company meeting that would update us about the financial levels of our co. in the past and plans for the present. Or, we would just clock in and get right to work. I learned how to manage time with multiple deadlines to meet. Different strategies to complete tasks. There are a lot of employees in one room working in a business facility. It is nice to interact with all kinds of people and at the same time you can learn something new. There was nothing hard that I could not accomplish, I enjoyed the challenge because I seen growth and self development as accomplished goals.
Collections Representative (Former Employee) – Tempe, AZ – March 20, 2016
not a bad call center when the economy was bad, but now there are many more opportunities for higher paying jobs in the Phoenix area.
the people who work there
management providing mis-information, no upward advancement, lots of favoritism by management, no matter how good you are, how high your QAs score or how low your handle time or if you have perfect attendence, you will not be compensated for it
Okay to work for, good hours, management need better organization
Collections Representative (Current Employee) – Sacramento – February 28, 2016
Ive been here for 7 months, it pays decent but the company is very unorganized and management is not that great. It is very competitive if you like competition it will be fun. Not such a professional environment however. It is a call center and people act like they are still in high school from time to time.