Pros: i enjoyed working independently when the agent was gone, and doing a dependable job, so he was not afraid to leave me alone, and take days off or go on vacation.
Cons: on busy days when i worked alone i sometimes didn't get breaks.
A typical day was learning the new insurance terminology, and studying to be licensed in Auto and Fire Insurance. I also typed, took dictation, filed, quoted rates, collected premiums, helped customers – more... by phone and as they came in the office. I was the only worker besides the agent. The hardest part of the job was when several customers would come in at the same time and the phone would be ringing too. The most enjoyable part was being able to take care of those customers in a calm and timely fashion. – less