This was my first secretarial position but my education provided me well for the job.
Pros: i enjoyed working independently when the agent was gone, and doing a dependable job, so he was not afraid to leave me alone, and take days off or go on vacation.
Cons: on busy days when i worked alone i sometimes didn't get breaks.
A typical day was learning the new insurance terminology, and studying to be licensed in Auto and Fire Insurance. I also typed, took dictation, filed, quoted rates, collected premiums, helped customers by phone and as they came in the office. I was the only worker besides the agent. The hardest part of the job was when several customers would come in – more... at the same time and the phone would be ringing too. The most enjoyable part was being able to take care of those customers in a calm and timely fashion. – less