Nationwide Mutual Insurance Company Employer Reviews

We have a gym, its very green their, the calls are great, and plenty of room for advancement.

Company standing rated high in industry. Many job opportunities.

I was recruited to come to work for a company that was merging with nationwide. All promises for bonus and benefits went out the window with the merger. I have worked for several major carrier over the course of my career. This by far the worst. Leadership is so caught up in philosophy that they have entirely forgotten who put them where they are today – more... as a company. I can legitimately make those comment as I am a leader here. But will be gone as soon as I can jump ship. – less

It was excited to work with new version of HP tolls. Very friendly co-workers and was challenging to work performance testing team.

This company experienced a lot of change in acquisitions and leadership and didn't seem very committed to new technology (supposedly that has changed).

Communication was pretty terrible with merging, leadership changes, new directions, downsizings, realignment. Left everyone in a constant state of uncertainty about their future. Expectations on quality – more... for the call center folks was highly volatile. What you got graded on changed from month to month and seemed highly subjective. – less

I started at nationwide a few months ago and it was a complete nightmare....management was uneducated and always looking out for themselves. If you did anything to jeopardize there jobs or numbers they would threaten you or try to remove you from the company. Even as a newbie it bad. I felt bad for the customers because underwriting did not get involved – more... until the policy was sold and payment was collected...meaning they would call and cancel you for petty reasons after they have collected payment and made you cancel with your current carrier. I felt bad for them.

The worst part of it all was I was on commission. Commissions arent paid out until 2 months after the sales month and on top of it they dont tellyou if you bonuses until months later because they wanna see if they can "afford it". I quit in March and was tracked to make a couple of thousand in bonus. They withheld it and said to bad so sad...you need to be employed to collect....

Worst Company by far....

6 of my friends worked there and all 6 no longer work there. So what does that tell you...and keep in mind these were educated employees.

EMPLOYEE BEWARE***** – less

I worked for Nationwide's 2nd largest center in Des Moines, IA in the sales/retention area. It had the expected large company feel. I was in right out of college and so I got my feet wet in insurance then got out to another company where I've been much happier and have developed an actual career. With Nationwide they put you in your job and then advancement – more... was next to impossible. The management they did advance left me scratching my head. One in particular didn't know anything about personal insurance products and really didn't have the attitude that he even cared to learn. He was later demoted (not fired) for quid pro quo sexual harassment of a female co-worker of mine at a wedding. Along the lines of "Come upstairs in the hotel with me and I'll see what I can do about a promotion" type of thing. They DID NOT fire him. Human Resources interviewed everyone there and all reported what they had heard and seen even the victim. He was offered his management salary and a demotion, so he took that and continued to work alongside the woman he had harassed. High turnover is the constant theme because everyone puts in their year (they make you sign a contract that if you leave earlier than a year you have to pay back the state licenses they had to pay for, although if you leave and don't pay all they do is mail letters, nothing happens, you just wouldn't be hired back at Nationwide). When I was hired they explained the compensation package, 33,500 base and commission. 6 months in they cut the commission and gave everyone a $750 raise. This was a long ways off what I was earning with commission. No incentive. Another point is that an absence was called an "occurrence". So if you gathered up 2 occurrences it was grounds for being put on "coaching". If you're on coaching you're on a special watch list and if you get another occurrence that's grounds for termination. An occurrence could be anything from being 5 minutes late (cumulative so if you're 3 min late in to work and 2 min late back from lunch that's a cumulative 5 min and that's an occurrence), calling in sick, having a sick child and calling in. This is why I gave work/life balance a 1 star. There's no work life balance. Have a sick kid? Sorry, that's an occurrence. Get 3 and your kid won't eat because you're fired.

All in all I got my feet wet in insurance, was grateful for that but I was happy to move on and moving on is what everyone there aims to do after 6 months. – less

Overall it was a good experience and I got to work with some talented individuals.

Use to be a very good company to work for. Just within the past 6 months to a year the company has went downhill. The moral of the employees is low but you wouldn't be able to tell that because you have to play there game to keep your job. They have qc and productivity stats that you have to meet otherwise you go on coaching and then improvement and – more... after that your out the door. They want you to meet stats but also want you involved in there little commitees that they have. And, on top of that you have weekly team meetings and weekly one on ones which you have to come up with a plan to work on every week. You also have to do Ci projects every year which can be from 2 to 4 projects depending on when you had Ci training. If the supervisor's dont like you they will find a way for you to leave. The coworkers are great. The benefits were good. However, working your butt off gets you no where except more work and the raises are not the greatest. After awhile the whole thing wears on a person and there health. Maybe that is why they have had so many people leaving or people that are just waiting until next year to retire. All in all this place is a joke to work for. They have no idea what they are doing. – less

High turnover due to bad decisions on behalf of the zone director. The employees who excel, get passed by for opportunities as management hires local managers that lack ethics, college degrees, and experience. Salaries are average, but for the amount of events they require they should pay more. Products are not competitve which leads to lower quarterly – more... bonuses. Revolving door stay away from this company. – less

It went from being a remarkable place to work to one of the worst.

NW is a great company to work for if you value good work/life balance. If you leave the company for advancement in your career in hopes of returning for the job that you could not get while there - you will face the following challenges:

Management will not value your current successes
NW will not tell you that they value opinions of people that you – more... did not work with (very poor decision making when it comes to the talent pool)
NW would rather hire people that are friends with mgt then people who have proven to do the job in the past and in their current role
Mgt would allow your former boss to bad mouth you in an open forum and the information be completely false
When applying for a job at NW as a former employee, NW will hold your former payrate against you even if you are currently external and that should not matter
Mgt will promote people without a skillset for the role but rather make sure that their "people" are taken care of – less

Busy all day long with quality checking, training and providing feedback to the associates.

Diverse environment with service leadership attitude from management. Consistently working to innovate and enhance the organizational culture and business acumen.

Regular management turnover. Lack of decision making process. Highly concerned about political correctness/image. Not nearly as much concern for customers or employees from upper management.

Great company to work for
learned a lot
enjoyed working with customers

It should be no secret by now that NW pays the top sales performers well in the form of bonus pay. There is little chance at advancement and if you are making too much they will let you go in favor of finding a few temps to make up your sales for cheap.

Management is not properly trained or qualified for the positions they are placed into, and lack proper licensing and financial designations. Company cannot decide whether it wants to be a direct carrier or have an agency sales force, and is counterproductive in it 's direct lines competing with the agency teams. Extends agreements and ask for additional – more... production before fulfill original agreements. Be very caution before accepting a position with this company in any state but Ohio. – less

This company I worked the longest for, they have no real growth opprotunities for those employees who work hard to try and to get ahead their way on providing any opportunity for growth at all is for the employee to caugh of money so to speak to take their classes or college course, and if the empolyee can't afford it oh well their loss.

This company expects much from its employees, including very long hours. There is no appreciation or encouragement for work/life balance. They do not treat female employees equally.

There is no reward for working excessively long hours and/or achieving positive things.