Assistant Produce Manager (Former Employee) – Flagstaff, AZ – November 15, 2017
Great and relaxed grocery store environment, with the exception of Thanksgiving. i.e. the Black Friday for grocery stores. The low overhead and streamlined product selection makes Natural Grocers a both cost and time efficient place for people to work and customers to shop at.
The stores are very understaffed and this puts undue pressure on management. Must be very multi-task oriented. Work hours change for employees on a regular basis. Poor management. Company failing and labor hours are often cut. Good for part time work, otherwise don't bother.
Worked with this company for years decided to leave when new management abused their positions by denying employees request time off but yet changes their own schedule to have there days off falling certian holidays. Has favorites, tells employees we can't go home when sick but when we do get to go home early it's only 30 min before we actually get off but they leave 3-4 hours when they feel sick. Always doing split shifts but doesn't work with employees who want to do splits. Moral is really low ended up just being a paycheck at the end of the day could careless for the company. ALWAYS short staffed, company was fun to work for before all the "endcap competition" or which can store can sell the most "whatever". VERY DRAINING Basically just letting the lazy coworkers be lazy and were draining out the hard workers.
Pay was good, discounts
Employees, short staffed, management, issued not being addressed
Horrible Management and very inconsistent scheduling.
Cashier (Former Employee) – Evergreen, CO – November 28, 2017
Natural grocers in general demands a totally open availability for all employees. Which means you can be on a shift as early as 4am for a receiving shift or you might have to stay as late at 10:30pm for the closing shift. You also might get the late night shift and then the early morning the next day. Management doesn't communicate very well and they consistently go back on their word. When I started I was told that they would work with my schedule and that they wouldn't ever schedule you for shifts with less than 12 hours between them. After almost 6 months with the company I'm sick and tired of the outright lies from management. People quit left and right because of the poor management. Depending on what store, you might get a decent manager but from what I have seen at my location, I don't see how management at any store could be good. It's not a healthy work environment when you feel disrespected by management on a daily basis.
Vitamin Clerk (Former Employee) – Aurora, CO – November 18, 2017
Store level management was chaotic at best, and one manager was disrespectful to some workers to the point of cruelty, humiliating people in front of coworkers and customers. Bad enough, but it was seen and allowed to continue. Lower level managers threw hard workers under the bus regularly. I can't even frequent the store any more after the experience.
Grocery Manager/Asst. Store Manager (Former Employee) – Reno, NV – October 21, 2017
what a Joke !! they talk the talk but don't Walk the walk regionals are uneducated in grocery corporate is always changing policy's trying to get it right HR is useless. took me 3 weeks to get my final pay because there was no one in parole (everyone quit) don't ever call the HR hot line they told my asst manager about me calling the (confidential ) hot line
the cheapest company I have encountered
one week we didn't get pay checks ( the day the stock crashed )
Cashier (Current Employee) – Salem, OR – October 13, 2017
I love to learn and to help people so the customer service part is enjoyable. That's about it. I can't plan much beyond a week to two weeks because the schedule is always changing. I have been treated unfairly by management multiple times.
A job that requires marketing, teaching, cooking, event planning, and retail work.
Nutritional Health Coach (Current Employee) – Scottsdale, AZ – October 10, 2017
You will wear many hats with the NHC role. You will gain great experience teaching, marketing, and will be trained on science-based nutrition. This role gives you a lot of freedom and responsibility a like. It's a great fit for passionate and self-motivated candidates who want to inspire his/her community to achieve health and wellness.
Productive, busy, fun place to spend 8 hours a day, 5 days a week
Dairy/Frozen Manager (Current Employee) – Littleton, CO – October 9, 2017
Working at Natural Grocers has been incredible. I've learned how to be a manager and oversee about 25-30 employees, I've learned how to order, and so much more. A typical day for me either includes shooting an order for product to come in the following day, or stocking the order that was shot the previous day. Of course there's always going to be other things to constantly be doing if neither of those things need to be done though. I really enjoy the environment that I work in and love the type of customers that we bring into our store.
Discounts, customer type, great environment, close to home
CASHIER (Current Employee) – Amarillo, TX – October 2, 2017
The Company is hard to judge. every store is different. My current store lacks encouragement and proper training. The manager micro manages and is not uplifting or encouraging. Morale is very low. No one is ever worthy of a raise. If you want to move up forget it. not happening. Favorites are so apparent. They get away with not preforming there jobs. Our new assistant isn't even allowed to do anything. The Ex assistant is still running the store. Huddles are just a session of how bad you are and how no matter what, you suck. Nothing about how good we are doing. We don't do bad. We only focus on bad.
My first store in Colorado was awesome. They were positive and inspiring. If you were struggling they would talk to you with respect and help you figure out what the problem was. They also rewarded you for doing a good job. Meetings were about our positives and how to fix the negatives. Taking ideas and actually seeing them transpire. Encourage us to step out and try new things with promotions in store.
As with all Jobs, it has it's pros and cons. It's one of the best companies I've worked for.
Receiving Manager (Current Employee) – Vancouver, WA – October 1, 2017
Over all it's a great place to work. It's starting to lean more into the corporate world. This started when they make their stocks public. And the 5 founding principals are becoming less and less of an actual example of the company. Particularly, the one about employees. As the work/home life balance is always off. The store managers I doubt, since they have to work so hard have a great balance. And anyone who ends up being a department manager gets great benefits. Usually, from where I am a set schedule and decent hours. But, the overall organization of everything is kind of ridiculous, assuming since one store in another state makes a certain amount of money, means that they need the same amount of staff in another store in a different part of the united states is completely off. So they have a lot to work on.
But, I state again. Best company I've worked for.
Employees care about each other, Great benefits and discounts, Great learning and growing opportunities
Management is getting lost, and a lot of under-communication is happening between stores and the higher ups, The expected tasks of one person is more like for 3 people at a time, I did my best every day and still had management hounding me to do more, be more, get more done
Dairy/Frozen Department Manager (Former Employee) – Denver, CO – September 18, 2017
This was a tough place to work. It taught me to sink or swim in my position. The pay was less than satisfactory for the work i had to perform. I learned allot, and I am grateful for the opportunity. I felt as though the staff on the store level was underappreciated, including store and upper management. I would recommend this as a job to challenge yourself, to improve yourself and to better your skills in a fast paced environment with a consistency in multitasking.
Cashier/Customer Service (Former Employee) – Coeur d'Alene, ID – September 13, 2017
Pretty steady flow of customers throughout the day. I acquired proper cash handling skills and strengthened my communication skills, I also learned a wealth of knowledge about supplements. Management is always inconsistent, fast turn over rate. Youthful culture. Hardest part of the job is the inconsistency with scheduling, they are not as flexible as they make themselves out to be. You definitely are treated as a slave to the inconsistent hours. I enjoyed meeting unique customers daily and learning more about supplements.
General Manager (Current Employee) – Denver, CO – September 6, 2017
Natural Grocers was founded over 60 years ago based on 5 founding principles. Most of these principles are still enforced today, including quality and affordability of what they sell and a focus on education for customers. The area that is truly lacking is the "commitment to employees." Due to some VERY fast growth the past five years after going public, the company has unfortunately lost sight of the fact that the employees, particularly the managers, are the people who keep the stores afloat. It's so disheartening to want to succeed and support the mission of the company but to be perpetually crippled by the insane hours, lack of labor, lack of funding, and lack of training and support from the home office. It's exhausting to hire people on and attempt to train and develop them only to constantly have them leave for better pay somewhere else. You can feel the stress levels of employees on all levels as they're all doing the work of two to three people, but the managers bear the brunt of the pressure since they are the only salaried staff and overtime for hourly employees is rarely allowed, even when stores are down multiple people or managers. The company claims to be so focused on the customer service aspect, but it's hard to reconcile that with the lack of employees actually available to provide customer service to the patrons. I have no doubt that they mean well, but the executive team is very out of touch with what it is actually like in the stores. Morale is low right now, and there is little confidence in the executive team to make the right decisions for themore... continued growth of the company. I truly hope that the people who make the big decisions at home office gets the message because I want to see the company succeed.less
Benefits, vitamin bucks, discount
Not enough labor, not enough support, lack of training, pay too low
Cashier/Produce (Former Employee) – Vancouver, WA – September 1, 2017
Making promises to give workers opportunities to make more after reaching a year of working with company but not fullfilling and delivering. Constantly getting more and more involved with workers personal lives when not needed
Nutritional Health Coach (Current Employee) – Omaha, NE – August 31, 2017
I started at a different Natural Grocers store as a part timer and loved the staff, manager, and customers. I then moved up to a Nutritional Health Coach position and thought it would be enjoyable. However, I don't think the same way anymore now that I am in a different store. The manager here is hard to communicate with and the job itself is very stressful with an overload of work to do. As a health coach, I want to improve people's lives, not market the company. I feel at a loss where to even start on my long to-do list.
Employee discount, fun with the right crew
Management can make or break the job, overwhelming job duties