Great Team/Family Atmosphere Overall
Call Director (Former Employee) – Bend, OR – March 14, 2016
Navis has been a great company to work for. They have high ethical standards, held to by top management and most staff, though like all companies there are some in middle management whose practices don't reflect those ethical standards.
My work day consisted of taking inbound calls from people booking reservations or inquiring about details of the properties for which we handled reservations and directing the call to the appropriate agent, the main office for the property, or taking information for a lead to be sent to the property. The fun part of the job was relating to and forming connections with the callers, and the fun and friendly interactions with my co-workers, all of whom are encouraging and supportive.
The hardest part of the job was giving priority to the contracted service for the client/property, rather than the customer service to the actual callers. I learned the practical side of realizing our primary customers were the properties we serve, while the callers were our secondary callers.
Overall, I have a deep love for the company because of their ethical standards, and couldn't have been prouder to work for them if I had founded the company myself.
Hi ethical standards, great team atmosphere, excellent profit sharing program, work from home..
No healthcare for part time employees.