Pharmaceutical Representative (Former Employee) – Appleton, WI – December 6, 2016
Loved working for them, very challenging job at the end of the day felt accomplished. People were all enjoyable and family. Lots of changes in medical billing always so constant change made for a non repetitive feel. Enjoyed the advancements offered.
Prior Authorization Representative (Former Employee) – Appleton, WI – July 5, 2016
I enjoyed working here when I started but the management is absent and there is no room for growth or advancement. They forced customer service to work through breaks and lunches during the busy season.
Manager, Eligbility Operations (Current Employee) – Appleton, WI and Phoenix, AZ – July 7, 2015
I've worked at Navitus for over 11 years and am extremely happy to have them as my employer. This company recognizes and rewards hard work, encourages its employees to share and implement innovative ideas, and truly cares about its employees. The culture is family like and very positive. Management is wonderful with encouragement, communication, and empowerment of team members. I am proud to tell anyone I work for Navitus as their transparent approach to doing business with its customers aligns closely with my own values. I highly recommend Navitus as a great place to work.
Benefits, work environment, positive culture, growth
Clinical (Former Employee) – Madison, WI – January 12, 2016
Niche company attempting to compete with larger PBMs who have more experience handling the business this company wants to gain a slice of. Growing very fast, perhaps too fast. Not much room to advance and the best jobs seem to get filled by external candidates. Many of the company's founders are still there which makes for an interesting dynamic between with new hires. New ideas can be shunned quickly in favor of doing things the way they always have been. Significant micro management from leadership who seem reluctant to delegate responsibilities. Some mgt seem to lead solely based on their position rather than actual execution of ideas.
Lots of company-wide recognition for job well done and free lunches
Sub-par training for new hires; lack of performance-based incentives
Other (Former Employee) – Phoenix, AZ – February 4, 2016
Typical day at work involved being left on your own to figure things out, there was no trainer in the department. Managers were over-numerous but didn't offer real support. 90% of co-workers were wonderful people; the others weren't team players and looked for opportunities to criticize, and even make fun of, new employees from different backgrounds of life. The hardest part of the job was having no one to offer you training except your fellow co-workers--who often times were still learning the system themselves causing them to give new employees incorrect information. The most enjoyable part of the job was the actual work.
The actual work was fun and the workload was light
No trainers, no support, no room for growth, (new employees would do the same things day 1 as others did that had been there years).
Member Services Representative (Former Employee) – Appleton, WI – February 18, 2014
a typical day at work is taking calls from members that need to know if a medication is covered, or what the copay might be. Calling pharmacies to enter overrides and providers for prior authorizations of medications.