Navy Federal Credit Union Employer Reviews

NFCU takes care of its staff with great pay, benefits and retirement. It takes the time to support military service members both active and retired to get the best banking, loans, and mortgages by offering a wide variety of products. Best part of the job, was helping the military members. The worst part about the job was the high demand, due to the – more... success of the company. – less

I was one of the original 8 that started this branch when it opened in Lawton. The company as a whole is a fantastic company. The training provided in the beginning was fantastic. The management was a little green and continuous training was not very well executed. The best part of the job was all of the different members you interacted with on a daily – more... basis. – less

The company as a whole did not provide its employees with much direction. The goals were out of reach to the employees and setting them up for failure.

Monotonous work load, constant amount of work, great training for the position.

Work week would vary Sunday- Saturday Hours varying from 6:00am- 2:00am
Lot of call volume
If you start in the call center usually you can not advance outside of the call center
Your opinion are usually heard but ignored
The pay is good and the benefits were excellent
Managers were inconsiderate.

This opportunity gave me a strong concept and training in the Mortgage Loan Process. The people within the company are both friendly and helpful. The hardest part of this job was that the commute was too lengthy.

structured day to day schedule
daily, weekly and monthly goals to meet
opportunities for advancement
great people to work with

GOOD SOLID COMPANY.
Fast pace environment.
Good level of coworkers.
Good training in mortgage processing.

If you like being treated like a 12 year old, then Navy Federal is the place for you! An example of a recent email (April 2013) from first-line management to senior technical staff... "All employees seen with your shirttail hanging out will be sent home."

If you have a graduate degree, or even a bachelor's degree, Navy Federal is NOT the place for – more... you. You will be overqualified, and they will NOT respect you or your education.

Technical IT staff are often required to work at 4:00 AM, two sometimes three times a week, for unending MONTHS. You are on-call "24x7".

There is NO corporate work-from-home policy. Permission to work from home is doled out by managers who love being "the boss man" instead of caring anything about their people. – less

Typical work day consist of a very repetitive action but fun and I gain experience.

I learned more about mortgage closings. HUD1's and real estate insurance as well as required taxes.

however, there was no direct management. Manager located in Virginia.

Co-workers had many different personalities.

Hardest part was the requirement to work 10-15 hours – more... over time per week.

The most enjoyable part were the friendships made and the experience gained. – less

My experience at NFCU was wonderful. It was a fast paced and exciting environment. You are always surrounded by a wonderful support system and everyone works well as a team.

I loved my job up until I was terminated for failure to protect assets during a robbery. It was the VP decision to let me go. Try having a hun placed to your head & see how it feels. I understand procedure but when that moment happens you worry about staying alive & the safety of the members as well as your fellow employees. My banking career of over – more... 10 years has been ruined because of this one incident. NFCU was a great company but after that, I realized their concern was about their money. – less

Answere multiple calls in a timely fashion while also being very accurate, Troubleshooting members on the companies website and also upselling members according to there needs . Setting up the accounts and also assisting all the customers needs

great, wonderful, loving, lots of oppun**************************************************************************************************************************************************************************************************************************************************************

I have loved my time here at Navy federal Credit Union. Its an amazing place to work. A typical day can consist of a variety of tasks from meetings to updates to just planning for the next day ahead. What I learned from this place is how in general a corporation works at the enterprise level. How businesses run, how applications are managed, and how – more... the structure of a company is at the core level having worked in corporate. I learned a vast number of industry standard software's while learning how to use them to increase revenue. The management is beyond incredible, with some of the nicest people I've ever encountered. Beyond pleasant, they are very helpful in making my learning experience ever so appealing. Everyone has a great way of communicating with each other and everyone helps each other to keep the business running. The hardest part if i can remember any way trying to learn software where much documentation was not provided for which led to independently researching it – less

Performed various bank transactions (deposits, withdrawals, transfers)
Fast-paced, high volume cash handling environment
Accurately and efficiently operated a $10,000 cash drawer
Face-to-face customer service contact
Answering and assisting with telephone inquires
Selling various bank products
Greeting and assisting customers

Navy Federal is very good to their employees, although work can be stressful at times, the enviroment and people I work with make a great difference

It is a great place to work. I have learned a lot about corporate accounting.

great place to work
many benifits god part time job
cash handling
dealing with members

This was a great place to work at. It's a very large company so they can offer things that smaller companies could not. I'd say it was a relaxed environment and they promoted from within when possible.