NFCU – April 13, 2013
I only worked there a short time, but, I can definitely see what you mean about the management. I don't know what was wrong with my manager but she was kind of nasty and she had spies on the team who ran back and told her everything. So, I think you are right about the brown nosing. I concur there is overtime, but, at least, it's paid overtime. As far as job security, I wouldn't know. Most of the people I worked with were new people to the company and, apparently, there is high turnover for processors.
Prefernotosay – June 3, 2013
I worked in the Herndon office as well as an Processor. I had no prior experience and the training did not prepare me for the job at all. Supervisors had promised to sit down with me and go over things so that I would have a better understanding. This never happened, they would always say they were too busy. Whenever I had to talk to my supervisor I dreaded it, He always made me feel like I was bothering him or that I should know the answer to the question already. The training does not prepare you and they overload you with files before making sure you understand what your doing, then the supervisors act like its inconveniencing them to help you. I was told that if I did not improve in a month I would be let go. I found this unfair due to the fact that I hadn't had much help or direction. I quit in March 2013 and never looked back.