Navy Federal Credit Union

Navy Federal Credit Union Employee Reviews

Found 496 reviews matching the search
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amazing
Member Service Representative (Current Employee) –  Vienna, VAFebruary 6, 2017
Great company to work for. Really undersands the importance of work and home balance. I would recommend NFCU for employment to anyone who enjoys helping others.
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Fun workplace
Member Service Representative II (Current Employee) –  Pensacola, FLFebruary 2, 2017
Work on computer assisting members with there accounts and questions. Great work environment.
Hardest part of job is international bank wires.
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Sar/lapp
guidelines, non-conforming/executive loans (Former Employee) –  Herndon, VAJanuary 27, 2017
Navy Federal is a great company. Underwriting 25+loans a day, reviewing SEB tax returns as a Sr. Underwriter. SAR/LAPP
Most enjoyed the customers; internal and external. Least enjoyed not having work life balance.
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Great benefits and great job for location.
Member Services Representative (Former Employee) –  Winchester, VAJanuary 27, 2017
Very fast paced environment. The members are more comfortable calling for assistance instead of using resources available , such as mobile app, online baking.
Pros
Health Benefits. 401k Match.
Cons
Addressing financial issues of members.with negative balances etc.
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Working in Branch
Member Service Representative (Current Employee) –  Elizabethtown, KYJanuary 25, 2017
Navy Federal is an amazing place to work for! If you are looking into it please know it will be a great career move. The down fall is the lack of positions that become available. If you work in a branch there is a lot of drama. I recommend going somewhere where the member volume will be high, a diverse place, or go to the contact center.
Pros
Great benefits and incentives.
Cons
Not a lot of full time positions available
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Good
Member Service Representative II (Current Employee) –  Winchester, VAJanuary 22, 2017
Great place to work with great benefits. Answering phone calls is the majority of my job. Lots of advancement opportunities.
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Great Place
Commercial Cleaning Technician (Former Employee) –  Virginia Beach, VAJanuary 18, 2017
Worked there under a contract, the contracted ended.Otherwise, I would still be working there. Everyone was very nice.
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Great Place to work.
Member Service Representative (Former Employee) –  Pensacola, FLJanuary 13, 2017
NFCU was an awesome place to work. They do everything possible to accommodate a good work/life balance. The company really cares about it's employees and the benefits are incredible.
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Mortgage Loan Officer
Mortgage Loan Officer (Former Employee) –  RemoteJanuary 13, 2017
Good people to work with, mortgage industry is a challenging job regardless of where you work, so good co workers makes it worthwhile.
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Amazing place to work.
a Team Coach position (Former Employee) –  Winchester, VAJanuary 10, 2017
This place is filled with very supportive people and is a great place to work. They truly care about their employees. It's hard to find a place that you actually want to get up and go to every day, NFCU is that place.
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nice benefits
Mortgage Loan Originator (Current Employee) –  Winchester, VAJanuary 9, 2017
There are a lot of great benefits to working for Navy Federal. Great compensation and Insurance. It is a very constricting place.
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Contact Customer Account Specialist
Contact Center Account Specialist I (Former Employee) –  Winchester, VAJanuary 7, 2017
Great place to work - you feel appreciated. There are many ways to advance. They have formal training so you don't feel like you are just thrown in with the lions.
Pros
Great benefits, many areas to advance, helpful managers
Cons
Back to back calls, open 24/7 so holidays and bad weather required to work
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Perfect Job
Member Service Representative II (Current Employee) –  Pensacola, FLJanuary 3, 2017
Everything about this place is wonderful. Great benefits, great work environment, great management, and they are very understanding and flexible. The bonuses and incentives are a plus! I totally recommend this job. It's a wonderful career path, easy to move up and excel.
Pros
Benefits
Cons
NONE
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Great company
Mortgage Support Assistant (MSA) (Current Employee) –  Herndon, VADecember 31, 2016
Great company to work for. They value their employees and appreciate their hard work. Love going into work everyday. However, seeking for internship or part time opportunities right now.
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great employee benefits and perks
Assistant Manager (Current Employee) –  San Diego, CADecember 29, 2016
servicing members from open to close. Ensuring best customer service to WOW them. Learning new things daily, constant change. Great co workers and management. Hardest part of the job is the antiquated computer system. Most enjoyable is the members and staff.
Pros
benefits
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Very productive and fun place to work. Navy Federal offers a very competitve salary to employes
Member Service Representative (Former Employee) –  Patuxent River, MDDecember 22, 2016
Great pay and firendly co-workers, but I think the company may be too large. Training lacks and high turn over. Very productive and fun place to work. Na
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YOu were a number not a person when you worked there
Loan Processor (Former Employee) –  Pensacola, FLDecember 21, 2016
You were locked in a cage - you could not text or speak with your children except on breaks - there was no smoking area - you had to park a mile or more away You had no supervisory support and when you did it was made to feel like you were an inconvenience - the training was not good - they did not prepare you for their procedures and their very complex system
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Great team environment
Member Service Representative II (Former Employee) –  National City, CADecember 15, 2016
Everything about NFCU was great. Management, vision, work environment, safety. Serving the military community was wonderful.
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Awesome organization
Member Service Representative (Former Employee) –  Pensacola, FLDecember 11, 2016
Exceptional organization to work for. This company strives to allow ample opportunity for all within the organization. Moreover, Navy Federal's culture is founded upon work-life balance. Thus, each individual is prompted to enjoy both their job and their life away from work.
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Awesome place to work
David Shawn, Supervisor (Former Employee) –  Enterprise, ALDecember 9, 2016
Great working environment. Management was great and easy to work with. Provided was to advance in the company and also provide excellent sufficient training.
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Overall rating

4.0
Based on 499 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
4.2
Job Security/Advancement
3.6
Management
3.4
Culture
3.9