productive, fun workplace, very clean, with pool table, piing pong, darts television and computer in break room
Enrollment Specialist (Former Employee) – Xenia, Oh – June 18, 2013
My work schedule was 9am to 6pm. I will clock in always twenty minutes early, I dont like to be late. If there was calls in que, I ask may I go ahead get on tthe phones. NBA is a inbound call center from customers wanting to sign up for a biweekly payment option on any loans, more mortgage loans than any. I love talking with the people, thats really what you have to do to gain their trust, when trying to get money over the phone. Some will enroll their loans, some will decline, because we were not their lender, or argue over How you people get my information? that was the difficult part.
management offered games and contest and we won great prizes