Pros: Food service gets $3 voucher towards a meal. Quarterly ticket distribution for family and friends.
Cons: Long hours or double shifts for some people especially in City walk.
Working in the Parks is more fun.
I worked in City Walk - restaurants, clubs, fast food and retail.
Its a sound business. Some management is awesome and some I could care less for. Co-workers are what could make or break your day. ALTHOUGH I believe Universal hires more people on the average that are positive and hard working. They hire them more than the people we would consider who aren't.
Advancement may take 6-12 months if you push for it.
The job is not hard but there can be pressures if short staffed (food service). The most enjoyable part of my day is/was working with my co-workers and speaking with guests. I dropped down to a variable position because I drive a very long distance to work there.