If you’re in Norwich, NY or on the right side of the political influence you will love this company. Otherwise, don’t expect clarity or things to make sense...they seem to make decisions counterintuitively. If you’re in retail banking, then forget it. Getting your employees 0.20 raise will be act of God, but you will have plenty of unproductive meetings in NY’s farmcountry where you can get mileage paid.
Things changed for worse when the CEO changed.