Work enviroment is horrible! Poor management, no human resources,dirty facility's, broken toilet that they never fix. They constantly send emails pressuring you to work overtime. If you have holiday pay they want you to make up that time in overtime that same week. They use up your pto so you never have any vacation. They promise you bonuses and then make up reasons to put you on notice so you dont qualify for bonuses. They offer loyalty bonus which changes in amount from what you were promised and if your sick they take it away. Not a good enviroment.
The work environment was amazing. Great place to work and management was always available.
Answered - Collections Representative (Former Employee) - Sioux Falls, SD
The environment can be hostile, the supervisor will yell at people accross the room, training is very poor, the new collectors are given the oldest charged off debts with the smallest balances so you always feel like the deck is stacked against you.
Answered - Collections Representative (Current Employee) - Sioux Falls, SD