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7 reviews

ncb United States Employee Reviews

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productive and fun
Account Representative (Current Employee), Jacksonville, FLFebruary 23, 2015
Perform a wide variety of customer service related functions, including phone calls, written inquiries
Documents and tracks all customer calls, events, and outcomes via appropriate systems.
Accesses information from a variety of systems and references including contracting and network system.
Answer incoming calls from internal and external and transfer to appropriate area.
Gave information regarding customer's gift card account via phone and activate prepaid card accounts.
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collections agency
Switchboard Operator (Former Employee), Feasterville, PASeptember 17, 2014
It was difficult task being the first line of defense but the job is well worth it if you can stick it out.