Customer Care Representative (Former Employee) – Canonsburg, PA – March 20, 2017
I work here as a call center representative. They hired me (and several others) right before their contract expired with Texas Utility Inc. expired. Because of the expiration of the contract they moved from Canonsburg, PA to Moon Township, PA. They called me back but I didn't go. They were going to pay the same amount even though they commute was 3 times more
Debt Collector (Former Employee) – Mobile, AL – December 26, 2016
Call center taking inbound and outbound calls. Great jobs for someone who likes to talk on the phone a lot. Stressful job due to you have monthly goals to meet in collecting past due debt from people who are aware of there past due debts.
Contacted debtors to obtain payment commitment and bring resolution to delinquent accounts Proficient in skip tracing techniques using Accurint and credit bureaus and also with CRS-collection software Provided customer service regarding collection issues, account adjustments and settlements Managed portfolio of over 250 accounts Ensure compliance with Federal, State and local collection regulation laws at all times
Commercial Collections Rep (Former Employee) – New Orleans, LA – November 10, 2016
Very busy as soon as I hit the door, learned to listen when he debtor was talking, The management was excellent and always tried to help me. Co-worker for the most part were okay. The hardes part of my job was trying to find someone who was hiding. I enjoyed my bonous checks.