Pros: Accounting Managers and Staff
Cons: Top Managment, expected to work many nights and weekends, poor benefits, below average pay, inefficient processes, red tape..
The people you get to work with are great; the only problem is that there is such high turnover that there is very little culture and it is very difficult to get consistent information.
Top accounting management pushes everything down onto middle-management and constantly bombards them with "urgent" deadlines, only to neglect to look over things or even use what they have been given. These requests are non-stop throughout the day, and even evenings and weekends. This causes a lot of work and stress for middle-management, which cuts into time they should be spending managing their own departments. Because of this, there have been many bright, energetic Accounting Managers who have been quickly burned out and found jobs elsewhere.
Getting information from other departments is like pulling teeth. To get a simple report sometimes can take weeks because email messages keep getting forwarded to other people throughout the company and there is not a specific contact that you can reach out to.
The processes are a mess. There are over 200 college book stores, and they are constantly adding and closing them, so with new managers there is no uniformity on reporting financials to headquarters. Because of this, deadlines keep getting backed up on top of other deadlines and make a lot of work for the staff. The month end close could take 2 days if all the information was given to accounting in a timely manner, but it drags out for longer than 10 days and piles up, which requires staff to work some nights and weekends to get things done, when it is unnecessary to do so.
In any – more... salary position, it is understood that sometimes there will be some longer days or a couple nights or some weekend work to be done, but here it shouldn't be needed on such a consistent basis.
Accounting Managers, in my experience, have been very helpful, available, willing to teach or explain a process, willing to invest in their staff, and will reach out to others to help get what they need. But because there is so much turnover with accounting managers, a lot of times, the clerks and staff will have to report to top management. Top management are quick to come down on an employee, rarely available due to scheduling countless, pointless meetings, or because they are not on-site, and many times won't listen when an employee comes to them with a problem, only to blame the same employee for the problem months later.
If you end up with a good manager who can deal with top management and sticks around, this can be an enjoyable job, but otherwise, I would look elsewhere. – less