Terrible Culture, Poor pay, and absurd work/life balance
Sales and Service Coordinator (Current Employee) – CA – April 22, 2013
A typical day will consist of working about 10 hours, occasionally without a lunch, and almost always with no break, 6 days a week. Your duties will be described but with minimal training, and the people you work with will probably not care if you're having a hard time with some task.
The company culture, you'll learn, is terrible. There are themes of racism, sexism, and foul humor.
Management will claim to be around to help if you need it, but fail at every opportunity to do so. If you ask for help, you'll be told to either figure it out, multi-task, or try harder. C-Level Management frequently takes the opportunity to chastise the sales team with shame rather than turn the situation into an opportunity or a chance to do better.
At times, the customers will be a pain in the neck, but that's the nature of customers. We are paid to deliver customer service despite them.
Best benefit: Free equipment use.
Also, they have medical benefits, and a semi-decent 401-K.
people, culture, long hours