Patient Service Representative (Former Employee), Temecula, CA – August 14, 2015
Pros: Friendly co workers!
Cons: Horrible inconsiderate supervisors.
I only was employed here for a month. Although the other PSR employees were helpful, friendly, and very compassionate to help me succeed in training, the supervisor WAS NOT. I had a medical issue where – more... I missed 2 days of work, returned back WITH a doctors note. Two days later they fired me for not having "good" attendance. Supervisor was NOT compassionate, nor understanding of my medical issue, and didn't even give me a chance to continue my employment. Apparently it's more important for me to drive to work with my blurred vision, being light headed, and feeling like I was going to pass out, then to seek medical attention. So please, if you decide to apply here, have a back up plan/job because they will fire you, even when you have proof and documentation. Inconsiderate management. – less
PSR (Former Employee), Escondido Valley Parkway – March 8, 2014
Pros: pot lucks
Cons: no breaks, poor management, unprofessional work place
The first day of work there as a PSR was very unprofessional, they did not expect me that day. The PSR lead was extremely rude, did not want to train anyone. The site manager based my work off my "style". – more... HR was NOT confidential, Site Manager was not either, after a meeting with Site manager about harassment, the manager told the other PSR's and throughout my time there it was a lot of retaliation. – less
some1 employed there (Current Employee), various – July 1, 2013
Pros: k, $
Cons: security management really sucks including others
Security management really bites.If U were instructed to do an emergency lock down since the police r U looking 4 some1. Then management finds out U did they get all mad at U . Security management don't – more... know nothing about security bi-laws that are in the Security testing to get your guard card.Some of the employees are back stabbing especially when you are interactions with them or patients,then they get on your case for doing your job.When U asked if you can do something that is right and they whine like babies since you do something but in their eyes you didn't all wrong. – less
Good place to learn the basics of insurance billing.
Hospitalist Insurance Billing Specialist (Former Employee), Escondido, CA – February 7, 2013
Pros: pot lucks, christmas parties, good benefits
Cons: constant management changes
This company was a good place to start my career as an insurance biller. Though I was layed off only a year into my career, I learned quite a bit as an intern then employee of Neighborhood Healthcare. – more... I didn't only bill for hospitalist claims, I also answered the phones and took payment for accounts from patients; there was also quite a bit of A/R billing. I had very good co-workers; some that had been with the company for at least 15 years. The hardest part of the job was time management, there was a lot that we had to do in a short amount of time which included closing all accounts by the beginning of the following month. The most enjoyable part was reaching my personal goals, whether it was closing on time or getting a past due payment from the insurance company. I really enjoy what I do. – less
Medical Assistant (Former Employee), Lakeside, CA – February 6, 2013
Most enjoyable is working with the patients and learning from the doctor and staff. Learned working of community clinic. As well as working in a labs, and doing blood works. Follow protocol & procedures of back office.