A typical day at work consists of contacting all clientele with information about active services or ongoing store events and meeting with clients or walk ins to sell the latest in high end fashion. I learned how to manage multiple client accounts and accommodate to meeting the expectations of our high end clients so they will be satisfied with their luxury shopping experience. The management was there when you needed support and handled all our vendor meetings providing current fashion insights to allows us better selling information. The coworkers were confident in their ability to sell and yet remained fairly helpful surprisingly in a strictly commission environment. The hardest part of the job is trying to make daily sales goals when business is slow. The most enjoyable part of the job was having first hand access to all the latest high end merchandise and experience working with celebrities and designers.
Customer Service/Cashier (Current Employee) – City of Sunrise FL – May 9, 2016
I have been with this company for almost 14 years, When I first started working for the Company it was a great, you loved coming in to work, but times have changed, owners have changed and its not the same company that I started working for years ago. The management team who I work with arey great, and are also willing to help you when needed. The benefits are really good and you get paid vacations, but since the cut our hours like a lot of companies the moral has gone way down, we are short staffed, and we are overwhelmed. I understand cutbacks I have worked in retail for a really long time. Overall I have to say working for this company I have learned a lot and have grown over the years they truly do train you really well. To be with a company for as long as I have should say something about this company and that they do have quite a few employees that have stayed with the company a long time. Unfortunatly I need more hours then what I am working so I am trying to find something else.I would definitly recommend someone for this company if they are looking for a job that is part time or short hours. Like I said it is a good company, but I need more hours, So I am looking to move on.
A typical work day was fun and exciting, especially when it came to helping the customers. I learned several accounting skills such as running and producing reconciliations based on a trial balance. Management had their perks. They made sure if you did not know how to do a task pertaining to your job, you were trained. The co-workers were fun to be around. The team building atmosphere made working easier. The hardest part of my job was finding a breaking point when it came to assignments. The most enjoyable part of my job was the interaction with the customers.
Employees have excellent comradery and make days fun! Management isn't the best as they set employees up to fail. The build false expectations and lie to lure you in and once you're employed you soon realize the promise are all false.
The fact Neiman Marcus has no policy regarding refunds makes it difficult for employees to survive financially. Due to the commission policy employees are constantly living in arears having to reimburse the company for returned merchandise.
Tutor Assistant, Momies TLC (Former Employee) – Washington, DC – April 19, 2016
Very slow pasted workplace, even though it is a retail job. The affluence is not much. Very personal and one on one type of retail experience, the customer is really pampered and made sure all their needs are taken care of
Sales Associate (Current Employee) – Garden City, NY – April 18, 2016
Friendly management . Hard working and care for the store. Only few areas have traffic. Very competitive for employees since payment is draw/commission. Difficult to get ahead: the return policy is too liberal which goes against an employee . Customers take advantage of it.... High theft from Mall A lot of hard work , time and effort for a sale sometimes not appreciated.