I worked at the location in Tyson's Corner Mall with the job title of stylist. Many of my co-workers could not tell the difference between fake designer items and real ones despite working along side brands such as DVF and Alice +Olivia. The stylist position is Cusp's version of a sales associate, but don't tell the staff. A typical day at work consisted of dressing mannequins and the occasional customer. The store is always clean, and the backroom is organized nicely. The customer's are typically friendly and outgoing. Pay is hourly plus a small commission percentage. Management is professional (for the most part). Co-workers, on the other hand, need help with the fashion industry allusions that developed from their job titles.
With that said, if you have been a real personal shopper or stylist in the past---or if you study fashion, do not waste your time applying. If you are looking for an excellent environment to begin your retail career, the stylist position will be great for you. Just do not trust your co-workers! There is a lot of gossip and cattiness that takes place here. Since the company is new and successful there are plenty of growth opportunities. Other locations may provide you with a better experience.
Management was really bad , always felt rushed and the manager was really bad at managing time, human resources are liars and so is the manager , compensation is decent , people who worked there were so loving and caring thats the only thing i loved about working there.
Lead Visual (Current Employee) – Boston, MA – January 27, 2016
In October of 2015, they laid off 95% of their Visual Managers. Now the leads have to do all of their tasks plus be responsible for the whole store environment. All in 37.5 hours a week, NO OVER TIME EVER. plus no increase of pay. There is no opportunity for growth or wealth. This company was purchased by a hedge fund and the Canadian Teachers retirement fund. They are making changes in a retail environment that they do not understand. They are dismantling everything that made us Neiman Marcus.
Packer/wrapper (Former Employee) – Irving, TX – January 24, 2016
There was always alot of work to do but, it was always given to first shift. Supervisors did move workers around to help out in other areas which was good to learn new things. Supervisors did not have backup plans when equipment including conveyor belt malfunctions. Instead, workers were sent home early causing production rate to fall behind.
always lots of work.
supervisors were not organized to distribute production evenly among shifts.
Operations Support Specialist (Former Employee) – Boston, MA – January 23, 2016
A huge part of my character and charisma now is due greatly to the work environment in Neiman Marcus. Between the personality of coworkers to the personality of customers. Neimans was great with work hours and benefits. As long as i was on top of my responsibilities no one was on top of me. However management i would say was the only issue i had because it was never consistent there were new managers followed by different management styles every few months or so making it hard to keep up to date with everyone's requirements.
Loss Prevention Lead Investigator (Current Employee) – Natick, MA – January 18, 2016
Maintaining building security whilst detecting and apprehending shoplifters, fraud suspects, and ticket switching suspects. I have learned management skills while being the Lead investigator working directly with the Loss Prevention Manager to help reduce shrink, etc. The most enjoyable part of my job is the cross training, I enjoy always learning and expanding my options to further my career in the security field.
Management always supportive and co workers very helpful and there to assist. Flexible with schedule changes. Store is not in a mall so not as much traffic and being located in Palm Beach it is seasonal.
Only talented/successful people apply for fast pace environment
Designated Sales Associate in Men's Fine Jewelry (Former Employee) – Dallas, TX – January 2, 2016
Fast, energetic and mostly fun place to work. Upper management was terrific. Co-workers were good competitive people with their families in mind. There were no typical days means every day was a wonderful new challenge. Great restaurant on main floor made lunch very easy to get. The hardest part of the job was fellow employees getting too competitive...:) but things always seemed to work out.
Stylist/Sales Associate (Current Employee) – Chicago, IL – December 9, 2015
Not enough walk in traffic from tourists, and repeat clients don't appreciate getting phone calls about new merch/promotions. The dress code is laid back as is the management of my particular location. I feel that there should be more incentive and a higher commission along with more praise for good sales, it would motivate much more than just sales alone.