Nelnet Employer Reviews

I work on accounts that we are unable to locate customers. We use a variety of resources to attmept to locate customers. I am more confident with calling strangers over the phone and talk to them about imporatant issues. The team leads and supervisor are snobby and not open to communication. The supervisor is too close to the team leads in order to – more...  go to her with any problems. The team leads speak at you like you are stupid. The coworkers are amazing. They are easy to talk to, answering questions and make the day fun. The hardest part of the job is the repetitiveness doing the same function over and over. I enjoy my coworkers and talking to customers. I am very much a people person. – less

Training was great. Job was difficult when business was slow. Faced paced when business was good. Co-workers were great.

Learned the ins and outs of a large company but work got repetitive quickly.

Excellent Benefits and great company to work. However sometimes it can be difficult to change fixed ideas of management since they have been in the market for very long.