Consistently busy work environment, but is a fun atmosphere.
Pros: wonderful staff
Cons: long hours, stressful days
A typical work day is being ready to be "on the go." After all, it is a restaurant at a five star, five diamond resort. First thing is first, prepping the staff on what to expect in the up coming lunch and dinner shifts. We typically have an average number on what to expect each day.
I over see all FOH (front of house) operations. I deal with concerns with guests such as an unsatisfied customer with either the service or food. Regardless of the experience, good or bad, it is my job that the guest leaves satisfied and happy.
The hardest part of my job would definitely be the work and life balance. Since it is a restaurant at a resort, we are open every holiday, long hours, and 7 days a week. At times, it can become stressful.
What I love most about my job is that I am consistently moving. There is never a dull moment and I am always on my feet, which in returns makes time go by fast. I also enjoy conversing with such a diverse group. Whether it's with the guests staying with us or just simply the staff.