Order Entry Management (Current Employee), Milford, CT – November 11, 2015
Pros: Overtime, bonuses, lunch and dinner on quarter ends, teamwork.
Cons: Lack of communication and leadership.
Typically my day consists of reviewing cases to resolve billing issues in a timely manner. Everyday is a new experience depending on the requests. Interaction with other departments is a must. At the end of the day it is rewarding to see what I have accomplished. Quarterly requirements include 12-15 hour days.
Account Executive (Former Employee), USA – May 21, 2015
Cons: low base salary
Overall not a bad company, but little in the way of formal training. Management is very friendly, but on local level lacked vision & plan to get there. All jobs encourage you to learn, but they want this to be your life. I am not going to spend 2-3 hours every night learning software for something the USPS has yet to approve. Sales is a performance position, but low salary of around 30K makes it difficult to ride out a small bump in the road.
Just learning to work on a new system was a challenge. Navigating through multiple screens to research and input the correct customer information with minimal errors to meet the daily goals. Work on special projects and assignments as a team player to complete in a timely manner. My co-workers are great with helping each other. It gets a litte stressful at the end of each month and quarter to meet the goals set for the department. Management is there to help through all tasks
Former employee (Former Employee), Milford CT – February 4, 2015
worked there for over 20 years, we were bought out from Hasler to Neopost. After the buyput the french corp office used the CT employees to move their operations from California to CT and then laid everyone off from the original company after promises of not doing it to us. They walked all the hard working dedicated employees out and now the company is going down the tubes and sucks to work for. They don't care about their employees and nobody there knows what they are doing.
Collections Specialist (Former Employee), Milford, CT – January 19, 2015
Pros: nice inside building.
Cons: you are rated on performance monthly. you will be written up - no training.
Milford CT - Not a good company for longevity.Collections B to B is a burnout job. Job is fast paced. High stress levels. People do not get along. No training. Bad atmosphere to work in - collection contest are against each other. Program Oracle is not good for collecting - you will be very tired at end of day. Dept. Is micro managed.
Client Service Representative (Former Employee), Carrollton, TX – January 5, 2015
Very poor work environment, however I did learn information on new products in reference to mail systems. Management kept a closed door policy and did not encourage a team focused atmosphere. Co-workers relied upon each to try and obtain information to the best of their knowledge. No proper training materials. Most enjoyable part of the job was consistent work flow.