Find companies:
Neopost USA
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
43 reviews

Neopost USA Employee Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
good
Shipping Coordinator (Current Employee), Memphis, TNJune 15, 2015
good company to work for, good hours, small crew, easy work environment. I enjoyed myself when I worked there. Never had any problems with my crew. Everybody liked everybody.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Account Executive _Former
Account Executive (Former Employee), USAMay 21, 2015
Pros: flexibility
Cons: low base salary
Overall not a bad company, but little in the way of formal training. Management is very friendly, but on local level lacked vision & plan to get there. All jobs encourage you to learn, but they want this to be your life. I am not going to spend 2-3 hours every night learning software for something the USPS has yet to approve. Sales is a performance position, but low salary of around 30K makes it difficult to ride out a small bump in the road.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Neopost is a good company to work for with many opportunities to grow within.
Customer Master Specialist (Current Employee), Milford, CTApril 26, 2015
Just learning to work on a new system was a challenge. Navigating through multiple screens to research and input the correct customer information with minimal errors to meet the daily goals. Work on special projects and assignments as a team player to complete in a timely manner. My co-workers are great with helping each other. It gets a litte stressful at the end of each month and quarter to meet the goals set for the department. Management is there to help through all tasks
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Wish management was people orientated
Supervisor, Leasing Cash (Former Employee), Milford, CTApril 25, 2015
Pros: bonus programs
Cons: Poor management
As a manager, I enjoyed working with my group and improving the department operating procedures. It was a joy working directly with Human Resource Management.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not my cup of Tea
Customer Master Specialist (Current Employee), Milford, CTApril 24, 2015
Can't say too much that's positive... some good people here as co-workers, decent benefits, but that's about it. I'm just filling this out so I won't get fined.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Enjoyable
Business Development (Former Employee), Blue Ash, OHApril 2, 2015
40-50 hour work week
The overall work environment is subjective, as the last position served was sales at a small satellite office. The product quota was tough to sell consistently on a monthly basis.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
backstabbers, liars
Former employee (Former Employee), Milford CTFebruary 4, 2015
Cons: all
worked there for over 20 years, we were bought out from Hasler to Neopost. After the buyput the french corp office used the CT employees to move their operations from California to CT and then laid everyone off from the original company after promises of not doing it to us. They walked all the hard working dedicated employees out and now the company is going down the tubes and sucks to work for. They don't care about their employees and nobody there knows what they are doing.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Collections B to B Milford CT
Collections Specialist (Former Employee), Milford, CTJanuary 19, 2015
Pros: nice inside building.
Cons: you are rated on performance monthly. you will be written up - no training.
Milford CT - Not a good company for longevity.Collections B to B is a burnout job. Job is fast paced. High stress levels. People do not get along. No training. Bad atmosphere to work in - collection contest are against each other. Program Oracle is not good for collecting - you will be very tired at end of day.
Dept. Is micro managed.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
No opportunity for growth
Client Service Representative (Former Employee), Carrollton, TXJanuary 5, 2015
Very poor work environment, however I did learn information on new products in reference to mail systems. Management kept a closed door policy and did not encourage a team focused atmosphere. Co-workers relied upon each to try and obtain information to the best of their knowledge. No proper training materials. Most enjoyable part of the job was consistent work flow.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
The worst management leveled company ever to work for.
Rep (Former Employee), Milford, CTDecember 15, 2014
The collections Department has the worst management ever!!
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
NA
Tier 2 Technical Support (Former Employee), Carrollton, TXDecember 12, 2014
Responsible for promptly handling incoming calls and inquiry resolution for customers

 Provide first call resolution while troubleshooting low-range equipment

 Use of computer software (Oracle, ACE, ATLAS, Remote Clients, etc.) programs while assisting customers, and properly

documenting information relative to the call

 Interaction with internal and external areas to resolve issues accordingly and respond to voicemails, emails or faxes in a

clear and concise manner

 Research and resolve routine
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Collaborative and Productive Workplace
Milford Based (Former Employee), Milford, CTDecember 1, 2014
Collaborative work environment, depending on your department. People are overloaded.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
very toxic culture
Admin (Former Employee), Los Angeles, CANovember 25, 2014
All I can say is that the company culture is extremely toxic in that the people who I met were unethical and very NON customer focused. I would not recommend working in this dying industry.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good place to learn the ropes
Account Executive (Former Employee), Denver, COAugust 21, 2014
Not easy to sell mailroom solutions in an era where everything is going electronic
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Company
Inside Sales Consultant (Former Employee), Carrolton, TXAugust 19, 2014
Pros: attainable company goals
Neopost was a great company to work for. The management staff was very helpful. It was very a professional company.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
____
Manager - Accounts Receivable Management (Former Employee), Milford, CTMay 22, 2014
Working for the CFO and the Director of AR is a great experience where you can learn a lot .
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Hire from within, great company!
District Sales Manager/Major Accounts Consultant (Current Employee), Seattle, WAMay 20, 2014
Hire from within, great Sales positions with expanded territories.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Horrible Work Ethic and Work Life Balance
Senior Financial Reporting Analyst (Former Employee), Milford, CTMay 5, 2014
A typical day at work lasted 15 hours and bled into the weekend.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Field Sales New Jersey
Senior Account Manager (Former Employee), Cedar Knolls, NJApril 17, 2014
Pros: good products
Cons: dysfunctional management, no path for your voice to be heard, over extended software support
This is a very dysfunctional organization. There is very little uniformity in how they apply the rules. If you bring a problem to there attention you are quickly labeled and probably won't last long. Favoritism is rampant and if you don't have the account base you will not be given a chance to succeed.

Management in the NY/NJ Metro district is confused and suffers from "if we pretend it doesn't exist, it doesn't" syndrome. You really have no outlet to submit ideas or solutions to everyday challenges. They have the attitude they know best and just shut up.

Company has good training and that puzzles many when they spend the time and effort only to fire 4 out of 10 employees within the 1st year.My office had 36 people who were fired or quit over a 3+ year period. This is a sales office of about 7 people including the manager!! That is not a typo, it's actually the KPI they mange to!!!

Co-workers were mostly good people,but very frustrated with management and having no voice to forward solutions or ideas about the challenges of the day. Again, pretend it isn't a problem and it isn't. You'll begin to realize your in a bad remake of groundhog day.

The toughest aspect of the job is poor data quality and unreasonable expectations in a rapidly shrinking business for a postage meter. Also, since the meter market is shrinking, by there estimates 10% annually, you really have little chance of growth or a future. They are entering the software business and they are not even close to understanding the new world order they've invested their futures and maybe yours in. In the postage meter business they had 1 real competitor(Pitney Bowes) and they were no. 2 by a large margin.

The most enjoyable aspect of the job was the ability to offer your customers good products. The fact that you will not get enough support from management will force you to look for another job sooner rather than later.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Neopost USA
Analyst (Current Employee), Milford, CTMarch 27, 2014
Atmosphere is very open and people are friendly. Management is usually available in there isn't a barrier between management and other employees.

1 2 3

Neopost USA Salaries

Account Executive
$50,000 per year
Account Manager
$60,000 per year
Business Development Specialist
$65,000 per year
Development Project Manager
$98,000 per year
Inside Sales Account Executive
$60,000 per year