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Neopost USA
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29 reviews

Neopost USA Employer Reviews

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Good place to learn the ropes
Account Executive (Former Employee), Denver, COAugust 21, 2014
Not easy to sell mailroom solutions in an era where everything is going electronic
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Great Company
Inside Sales Consultant (Former Employee), Carrolton, TXAugust 19, 2014
Pros: attainable company goals
Neopost was a great company to work for. The management staff was very helpful. It was very a professional company.
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Manager - Accounts Receivable Management (Former Employee), Milford, CTMay 22, 2014
Working for the CFO and the Director of AR is a great experience where you can learn a lot .
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Hire from within, great company!
District Sales Manager/Major Accounts Consultant (Current Employee), Seattle, WAMay 20, 2014
Hire from within, great Sales positions with expanded territories.
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Horrible Work Ethic and Work Life Balance
Senior Financial Reporting Analyst (Former Employee), Milford, CTMay 5, 2014
A typical day at work lasted 15 hours and bled into the weekend.
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Field Sales New Jersey
Senior Account Manager (Former Employee), Cedar Knolls, NJApril 17, 2014
Pros: good products
Cons: dysfunctional management, no path for your voice to be heard, over extended software support
This is a very dysfunctional organization. There is very little uniformity in how they apply the rules. If you bring a problem to there attention you are quickly labeled and probably won't last long. Favoritism is rampant and if you don't have the account base you will not be given a chance to succeed.

Management in the NY/NJ Metro district is confused – more... and suffers from "if we pretend it doesn't exist, it doesn't" syndrome. You really have no outlet to submit ideas or solutions to everyday challenges. They have the attitude they know best and just shut up.

Company has good training and that puzzles many when they spend the time and effort only to fire 4 out of 10 employees within the 1st year.My office had 36 people who were fired or quit over a 3+ year period. This is a sales office of about 7 people including the manager!! That is not a typo, it's actually the KPI they mange to!!!

Co-workers were mostly good people,but very frustrated with management and having no voice to forward solutions or ideas about the challenges of the day. Again, pretend it isn't a problem and it isn't. You'll begin to realize your in a bad remake of groundhog day.

The toughest aspect of the job is poor data quality and unreasonable expectations in a rapidly shrinking business for a postage meter. Also, since the meter market is shrinking, by there estimates 10% annually, you really have little chance of growth or a future. They are entering the software business and they are not even close to understanding the new world order they've invested their futures and maybe yours in. In the postage meter business they had 1 real competitor(Pitney Bowes) and they were no. 2 by a large margin.

The most enjoyable aspect of the job was the ability to offer your customers good products. The fact that you will not get enough support from management will force you to look for another job sooner rather than later. – less
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Neopost USA
Analyst (Current Employee), Milford, CTMarch 27, 2014
Atmosphere is very open and people are friendly. Management is usually available in there isn't a barrier between management and other employees.
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Productive working enviroment
Tier I Customer Support (Current Employee), Carrollton, TexasFebruary 20, 2014
Assisting customers with troubleshooting mail equipment
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Very good Company as far as benefits and compensation
Sales (Current Employee), OVRDecember 4, 2013
Pros: customer contact, fellow employee interaction, consultive selling
Cons: office time is very subdued, and negative. no motivation everyting is wrong and nothing positive.
Overall doing my daily work calling on clients and competitive customers has been great. Salesforce is a great tool and find it to be very useful in the field, and to organize my daily tasks.
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Was a great place to work. New leadership has no idea what they are doing.
Service Manager (Former Employee), Birmingham, ALNovember 11, 2013
Managed service team.
Used to be a great company.
New leadership does not have clear vision.
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Company provides good benefits
Senior Developer (Current Employee), Milford, CTOctober 9, 2013
Supposed to be a Technology based company but acts like a marketing company.
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Awesome Company
PORTFOLIO SPECIALIST (COLLECTIONS) (Current Employee), Carrollton, TxJuly 19, 2013
Pros: cash contest
Cons: communications
This is a great company to work for. They really care about the employees and go to great distances to show you that you are not just another number.
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Latitude and freedom
Business Development Manager Software & Hardware (Former Employee), Milford, CTJuly 18, 2013
Pros: excellent healthcare, car allowance, and expense account
A typical day might include a bit of all things sales and marketing, including creating presentation and launch material for a new product offering, planning for trade show travel and display ans assisting field sales people. Additional duties could include distribution, channel management, and pipeline forecasting.

My immediate supervisor made the – more... experience enjoyable by providing latitude and freedom for developing tools, techniques, and strategies for assisting channel partners and field salespeople.

Perhaps the only difficult part of the job is being asked to create management reports with having little or not data available. Sales and data information was irregular, inconsistent, and made it difficult to provide accurate reporting. – less
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Call Center
Telemarketing Representative (Former Employee), Carrollton, TXJune 12, 2013
Very laid back workplace, where you made your quota as you wanted to. The supervisors was never constant and I came in during a process of change everyday. I meet new people because of this job and have an awesome experience working with my fellow employees.
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Great company to work with
Loyalty Account Manager (Current Employee), Carrollton, TXMay 10, 2013
Pros: best people to work with, great benefits, competitive salaries
Cons: some of the computer systems are antiquated & insufficient parking spaces.
I've been with Neopost for 3 months & the people here are very friendly and supportive. The company benefits are comparable to other top Fortune 100 companies.
I have worked for AT&T, Verizon Information Systems & Direct Energy & Neopost rates right up there & where Neopost excels above those other companies is in the people. I have visited the Milford – more... office & dealt with a wide range of employees, supervisors, managers & directors from a variety of departments & all have been caring, supportive & friendly. – less
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Company pulls all depts togethers on various activities
Lease Administrator (Former Employee), Milford, CTMay 2, 2013
Pros: people are very friendly except for a few directors, insurance coverage is very reasonable
Cons: depending on what dept you are in management will hold you back from promotions
- layoffs at least once a year
- I witnessed a Director scolding a subordinate on the floor
- Starting salaries in certain depts are not appropriate for daily assigned tasks, stress & demands
- Favoritism constantly for promotions, less than a year in a position will be moved to their buddies dept
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POOR MANAGEMENT
Customer Service (Former Employee), Carrollton, TXApril 22, 2013
Pros: healthcare
Cons: short breaks, $0.30 raises
GOOD COMPANY, VERY POOR MANAGEMENT. LAYOFFS EVERY DECEMBER! FAVORITISM IN THE WORKPLACE!!!
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Good Job For The Right People
Service Technician (Current Employee), Towson, MDApril 8, 2013
Driving to customers as needed and servicing their equipment. Learned a lot about customer service and the equipment that they use. Management does the job that the company expects from them. Co-workers are team players.
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Ever evolving workplace with a good work/life balance
Document Imaging & Workflow Manager (Current Employee), Milford, CTMarch 4, 2013
Pros: people, process improvement
Cons: merger of cultures
This company has been in a constant state of change; change for the better. New processes and products are contantly evolving to improve our line of business.

The people of this company is what makes it great. It makes for a pleasant working atmosphere. Work/life balance is taken very seriously.

There are three very distinct cultures within the company. – more... Two from previous companies (tied together from a merger of OPCOs) and one that is evolving. – less
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job
Customer Service Rep (Current Employee), Carrollton, TXFebruary 7, 2013
Pros: n/a
Cons: n/a
I love working for this company i have learned a lot love the management also and my coworker learn to work have as a team