We focus on small and mid-sized businesses because we understand that those firms are the lifeblood of our regional and statewide economy and collectively drive our national economic trends. Our not-for-profit status and partial grant funding through the Pennsylvania Department of Community & Economic Development and National Institute of Standards & Technology mean that our own revenues and profits are not our sole concern. Therefore, our services are priced to be affordable to many businesses. We also offer a variety of financial assistance programs to help offset the cost of the services we provide to our clients or the services we perform in conjunction with our clients and a third-party service provider.
We specialize in helping our clients identify opportunities for improvements that will help their business run more effectively and achieve its strategic goals more quickly and with greater efficiency. We then work hand-in-hand with our clients to prioritize the opportunities we've identified, develop an overall strategy for improvement implementation and perform the work in tandem with our clients using our existing staff of specialists or external consultants.
We measure our success by the success of our clients. When our clients report positive impacts to their business as a result of our engagements, we know we've done our job. To monitor our own performance, we retain the services of Synovate, one of the world's top market research and data collection firms. As part of their independent review of our operations, they call upon our clients approximately 12 months after their engagements with us in order to determine the bottom-line impact of our services on their businesses. Last fiscal year, 70 clients that we served the year before reported over $63.8 million of impact from their engagements with us - mostly in retained sales and new sales. Over the past 5 years, the positive financial impact of our projects topped $268 million. Our annual reports present even more data regarding the impact our engagements have had on our clients.
We would be happy to serve your company with the same high-quality services that we currently offer to our existing base of valued clients. Please feel free to contact Robert Zaruta, NEPIRC's Director of Business Growth Services, Eric Joseph Esoda, NEPIRC's Director of Operations, or any of our staff members if you would like further information about NEPIRC. – less–ZoomInfo